Stalled printer for error 0xF2 or 0xF3

The error compare when there are some problem with encoder with roller to feed paper.

  1. Remove the external component
    • Remove the external component

    • Remove all component

    • Remove Ink tanks

  2. remove windows
    • remove windows

    • Remove Rear component

    • Dismount Ink lever

    • Remove Front pannel screws

    • Dismount LCD Pannel

    • Remove front pannel

    • Remove back panel screws

    • Other back panel screw (you find i back the lcd display)

    • Remove back ethernet panel

    • Remove main back panel, make attention to lcd display

    • More gently clean left encoder with a dry cleenex

    • More gently, Clean right encoder with a dry cleenex

    • If you want test the printer you need insert paper, and cover 2 switch with paper scotch.

    • Remount the printer (but before remove the scotch if you have used it) following in reverse mode the previous instructions.


To reassemble your device, follow these instructions in reverse order.

14 other people completed this guide.


Member since: 11/15/2012

482 Reputation

1 Guide authored


It's works, thanks

Thom - Reply

Perfect. I used this guide to disassemble my printer.

I had 0xF1 and/or 0xF4. The reason was some paper stuck between the gears of the paper feed (in this guide step 12).

I hope this hint will help others. I didn't find any info about these error code online.

DumahBrazorf - Reply

Error descriptions I found here -

John Smith -

Thank you very much ! This is a very useful and beautifully documented guide. Best wishes and greetings to the kind author of this guide from Bratislava, Slovakia.

George Pekarovic

George - Reply

muito obrigado pela ajuda

Filipe Rocha - Reply

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