Introduction
If the buttons on the keypad do not respond and cleaning the keypad has not fixed the problem, follow these steps to remove the keypad.
What you need
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Place your thumb in the groove on the back of handset. Next, push down with your thumb and then slide the battery cover towards the bottom of the phone to remove the battery cover.
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Remove the four screws, located at each of the corners within the back encasing, with a small Phillips head screwdriver.
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Almost done!
To reassemble your device, follow these instructions in reverse order.
Conclusion
To reassemble your device, follow these instructions in reverse order.