Introduction

If your headset had been working great but suddenly started producing static or distorted sounds, you may need to reset your headset. Follow these instructions:

Press and hold both the call control button and the listening volume/mute button for five seconds. When the talk indicator light blinks, release both buttons.
  • Press and hold both the call control button and the listening volume/mute button for five seconds.

  • When the talk indicator light blinks, release both buttons.

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Press the call control button again.
  • Press the call control button again.

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Unplug the base unit's power source for ten seconds. Plug the power source back in.
  • Unplug the base unit's power source for ten seconds.

  • Plug the power source back in.

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Finish Line

2 other people completed this guide.

Joe

Member since: 04/12/2012

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3 Guides authored

Team

Cal Poly, Team 17-29, Amido Spring 2012 Member of Cal Poly, Team 17-29, Amido Spring 2012

CPSU-AMIDO-S12S17G29

4 Members

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4 Comments

Great fix. I was about to spend $200 on a new set. Thanks.

acseko - Reply

I had a constant buzzing sound from the unit. I did what you recommended and could not stop it. Then I discovered that my handset also had the same buzzing sound so I unplugged the phone line and power cord (to the main phone unit) and it cleared up!

Russ - Reply

I've got a unit that is getting no sound to or from the earpiece at all, though the lifter still lifts when I hit the answer button. I'll try this reset before I order a replacement set.

kool1zero - Reply

I have the C053 model and have cleaned headset and base and can not get it to charge. I have noticed over the past few weeks that it will only stayed charged from 800 am to 100 pm. I have disconnected and restarted also. Any other suggestions?

Diane

Diane - Reply

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