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Opening the Withings ScanWatch (Gen 1)

What you need

  1. Opening the Withings ScanWatch (Gen 1), Open the Case: step 1, image 1 of 1
    • The watch is held together by friction and a thin black gasket. There are no screws or glue.

    • Place a thin metal smartphone opening tool between the metal case and the glass/display side of the watch, not on the sensor side.

    • Work your way around the watch carefully to release the gasket.

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  2. Opening the Withings ScanWatch (Gen 1), Disconnect the Sensor Cable: step 2, image 1 of 1
    • Once the watch is open, you can see the movement and a small cable connecting the sensor to it.

    • The cable has an iPhone-like connector and can be released with a plastic spudger.

    • Carefully pry the connector straight up to avoid damage.

    • Do not pull on the cable. Disconnect the connector first.

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  3. Opening the Withings ScanWatch (Gen 1), Open the Case: step 3, image 1 of 1
    • The watch is held together by friction and a thin black gasket. There are no screws or glue.

    • Place a thin metal smartphone opening tool between the metal case and the glass/display side of the watch, not on the sensor side.

    • Work your way around the watch carefully to release the gasket.

    Ask FixBot

    Add Comment

  4. Opening the Withings ScanWatch (Gen 1), Disconnect the Sensor Cable: step 4, image 1 of 1
    • Once the watch is open, you can see the movement and a small cable connecting the sensor to it.

    • The cable has an iPhone-like connector and can be released with a plastic spudger.

    • Carefully pry the connector straight up to avoid damage.

    • Do not pull on the cable. Disconnect the connector first.

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    • The battery can be replaced, but it is soldered to the board.

    • You need soldering experience and the right tools.

    • This is not a beginner step and can damage the board.

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    • Reconnect the sensor cable.

    • Make sure the O-ring gasket sits fully in the corner of the metal ring.

    • Press the glass and ring back in with even pressure. This may take force.

    • Remove any adhesive residue and let the adhesive cure if you used any.

    • If the gasket does not sit properly, the watch will not close fully.

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Conclusion

Hopefully the photos and the steps help. Withings does not offer much more information or support, so this guide fills in some of the gaps.

Have you found a better way to handle this repair? Share your experience in the comments so we can keep building our repair knowledge together.

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2 other people completed this guide.

Cäsh

Member since: 03/19/24

7 Reputation

2 Guides authored

6 Guide Comments

Hi,

Thanks for teardown and information!

Please let me know where to buy battery from?

Albert Einstein - Reply Share

It seems like these are the battery suppliers. Battery. Sadly you can’t cheaply buy from them…

Cäsh - Reply Share

Where can I find the saphire glass if its broken?

krunal modi - Reply Share

Also looking for a battery: where could I find it? model seems to be "FLPB302828R"

dvd - Reply Share

What about if the back cover comes loose? Mine is completely loose.

MikeA - Reply Share

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