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Introduction

If you have problems with the OS, forgotten screen lock or you want to erase all your personal data, you can do Factory / Hard Reset.

Nokia Lumia - Icon, 520, 525, 530, 620, 625, 630, 635, 720, 730, 820, 830, 920, 925, 928, 930, 1020, 1320, 1520,

Microsoft Lumia - 430, 435, 532, 535, 540, 550, 640, 950, 1030,

HTC Windows Phone - 8S, 8X


Video Overview

  1. Nokia Windows 8 Phone All Models - Factory Reset, Nokia Windows 8 Phone All Models - Factory Reset: step 1, image 1 of 3 Nokia Windows 8 Phone All Models - Factory Reset, Nokia Windows 8 Phone All Models - Factory Reset: step 1, image 2 of 3 Nokia Windows 8 Phone All Models - Factory Reset, Nokia Windows 8 Phone All Models - Factory Reset: step 1, image 3 of 3
    • Turn off the phone.

    • Press and hold the Volume Down and the Power buttons.

    • When you feel a vibration, release only the Power button,

    • or,

    • press and hold the Volume down button and connect the charger.

    • You will see an exclamation mark.

  2. Nokia Windows 8 Phone All Models - Factory Reset: step 2, image 1 of 3 Nokia Windows 8 Phone All Models - Factory Reset: step 2, image 2 of 3 Nokia Windows 8 Phone All Models - Factory Reset: step 2, image 3 of 3
    • Press the keys in this order:

    • Volume Up

    • Volume Down

    • Power

    • Volume Down

    • The phone will reset and restart. This may take a few minutes.

    • .

    • Did you do it successfully?

Conclusion

If it doesn't work, try the procedure again.

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ZFix

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19 Comments

dint work still asking for password to unlock the phone

Shonna Milam - Reply

i just got my cell second hand i found it on the skytrain it says no sim but its locked how can i us this phone then i need hrlp

Peter Stevens -

Thanks It worked

Dragon Slayer - Reply

It worked....yay

sherriewatkins12 - Reply

It was excellent but I lost all my files so how do I retrieve my file back

Klutse Godson - Reply

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