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Fix Your Stuff

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Introduction

Warning!

This will delete all your personal data!

If you want to keep what is stored in your SD card, remove it first!

Video Overview

  1. Turn the phone off. Press and hold the power button. When the phone vibrates, release it and press and hold the volume down button until you see the exclamation  mark on the screen. Another way to do this - press and hold the volume down button and connect the charger.
    • Turn the phone off.

    • Press and hold the power button. When the phone vibrates, release it and press and hold the volume down button until you see the exclamation mark on the screen.

    • Another way to do this - press and hold the volume down button and connect the charger.

    • Whit the exclamation mark on the screen press this sequence of keys:

    • -> Volume Up

    • -> Volume Down

    • -> Power button

    • -> Volume Down

    Mine won't go to ! It keeps rebooting to Nokia

    Trillix Wolfie - Reply

    My phone ignores the sequence. It was set up as a child phone, and there’s no “reset phone” button in the about menu. It in fact doesn’t even have the about menu. And trying to reset it using buttons, I get exclamation mark, and once I push the Volume Up button, it starts to boot normally and ignores the rest.

    Sergey Kofanov - Reply

    THanks its a useful ways it works on my phone…nice one

    Abasi Kadewele - Reply

    thank you it worked on my phone!!! I’m very glad! Thank you again!

    szabo_istvan78 - Reply

    When I turn on my Lumia 635, it displays "Nokia" and goes off then comes on again and only display Nokia. After resetting it, it continues the same

    Frank Inyiama - Reply

    my lumia phone was switch off showing Nokia sign in every 10 seconds. after hard reset , it is showing charging sign. what to do next .

    flora - Reply

    Not working-B

    Brandy Nickson - Reply

    Thank you, it worked on my phone. I’m very happy now

    Arham Jahangir - Reply

    Works perfectly,

    thanks.

    And just a note for everyone, TAKE YOUR SD CARD OUT FIRST!!!!! IT WILL WIPE THE DATA!!!!

    Austin Wilson - Reply

    Worked perfectly thank you for this info!!

    jessiecrego83 - Reply

    non riesco a resettare il mio lumia, sarà perchè il sistema operativo è stato aggiornato con il 10?

    qualcuno può suggerirmi qualcosa?

    rosario marchica - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

60 other people completed this guide.

ZFix

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31 Comments

Hey, I have done it on the computer, reload the windows but still I get the exclamanition, also the battery is death right now and I don't know how its gonna charge?

remzicanakile - Reply

Phone get rain water, I want to mention it.It opens dont problenm but that sign (!) gonna drive me mad!!

remzicanakile - Reply

Will this delete contact numbers

suryansh - Reply

Yes if you have the numbers stored somewhere not on the phone then you just have to re add them

Abigail Hard -

will my number still be there and is the phone still active, Do I need to have it reactivated??

or should i take out the sim card first??

robcamp1963 - Reply

Now would I bypass a reset protection notification

STUDENT James Chapman - Reply

its work tnk u... : )

chandanso37 - Reply

It worked for me....thanks a whole lot.....am happy

Christian smart -

Its very Useful... Thank you.... -:)

Madhu K - Reply

It didn't work now I have a sad face on the screen and phone won't cut on

Monicia - Reply

It does not work!!

Katie Frisby - Reply

me too it does not work! and why ?

queeniebautista - Reply

It works.. Thanksss... :)

syedhuzaifa96 - Reply

Thanks a million. It worked and a huge problem solved. Thanks again.

Ibrahim Nisar - Reply

When I turn on my Lumia 630, it displays "Nokia" and goes off then comes on again and only display Nokia....will this method bring it back to normal?

Christian smart - Reply

Mine is the same too. I don't know what to do

Frank Inyiama -

It worked... thanks a bunch

Christian smart - Reply

It's not working, I repeated the process multiple times and I keep getting the same outcome, it just goes to the Nokia screen, and boots up the same

Anthony Martin - Reply

I have done it but still facing the same problem. The problem is that my sister has given me Nokia Lumia 635 and it is having a problem of ‘This device is locked to a specific mobile operator. Contact your mobile operator for the unlock code.

Beal Geesus - Reply

This method always had worked for me.

Manheche Baptista - Reply

This method always really worked for me.

Manheche Baptista - Reply

thank you very much. the method is really superb

sssebyongaabdulnoor - Reply

Not work for me. Hardware reset done. anyway thanks for the details.

Pabodha Lankathilaka - Reply

Wow its working

Kenyi paul - Reply

There is a sad face and the phone won't start

Henry Ncube - Reply

Phone shows a sad face and will not open

Henry Ncube - Reply

It work… Tnx

Arashk Fathi - Reply

Thank you very much!

Too young Too simple - Reply

the phone loads up to a blue screen then says complete and also says below it if you'd like to know more you can search online later or this and onto of that it says 0% then error.0xc00002e3

carlos gonzalez - Reply

It’s doesn’t work!

Sophia Parsons - Reply

how on god’s green earth are you going to do this “to reassemble your device follow this backward” bro, it’s a Fudging factory reset, not a dissasembaly

alexgamertheminer - Reply

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