Motorola Moto G Power (2020) Fingerprint Sensor Replacement

Introduction

This is a guide to replace the fingerprint sensor on the Moto G Power (2020). Follow these simple steps for a successful repair! If you encounter other issues, refer to our troubleshooting page.

Before you begin, download the Rescue and Smart Assistant app. This will allow you to back up your device and determine if your problem is software or hardware-related.

Step 1 Back Case

Motorola Moto G Power (2020) Fingerprint Sensor Replacement, Back Case: step 1, image 1 of 1

Position a suction cup securely on the back panel of the device.
Insert the opening pick into both sides of the phone and carefully slide it along to open the back panel of the device.
Do not fully remove the back panel; disconnect the fingerprint sensor first.

Edit

Step 2

Apply gentle pressure to the fingerprint sensor with your finger to detach it from the back panel.
You may need to apply firm pressure to remove the circular sensor from the panel.

Edit

Step 3

Fully remove the back panel from the device.

Edit

Step 4 Fingerprint Sensor

Motorola Moto G Power (2020) Fingerprint Sensor Replacement, Fingerprint Sensor: step 4, image 1 of 1

Using a Torx T3 screwdriver, remove nine 2.2 mm screws.

Edit

Step 5

Motorola Moto G Power (2020) Fingerprint Sensor Replacement: step 5, image 3 of 3

Use the spudger to gently lift the cover.
If needed, use the spudger's tip against a corner of the cover to help lift it.
Set the back cover aside.
DO NOT use excessive force when lifting up the back cover.

Edit

Step 6

Carefully use the spudger to lift the sensor cable, disconnecting the fingerprint sensor from the motherboard.
WARNING: Handle the sensor cable with care; it can be easily damaged.

Edit