Introduction
The dispenser drawer, detergent drawer, or dispensing drawer holds detergent and conditioner during a wash. Over time, mold, residue, and washing powder residue can build up in the drawer and wash down onto clothes. Use this guide to remove the drawer with the red release button, clean the drawer and cavity, and refit it safely. This guide applies to Miele washing machines with this drawer style; other Miele models may have minor differences.
What you need
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Step 1 Prepare for safe cleaning
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Switch off the washing machine and make sure no program is running.
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Step 2 Remove the dispenser drawer
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Gently pull the dispenser drawer straight out until it stops.
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Press the red release button down.
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Keep the red release button pressed and pull the drawer out to release it from the machine.
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Step 3 Clean the removed drawer
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Scrub the removed dispenser drawer with an brush and detergent.
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Clean the front and back surfaces, including areas with mold, residue, and washing powder residue.
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Wipe away loosened residue and remaining detergent with a cleaning cloth.
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Step 4 Clean the drawer cavity
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Use a cleaning cloth with detergent to wipe the accessible surfaces inside the dispenser drawer cavity.
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Step 5 Refit the dispenser drawer
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Align the dispenser drawer with the grooves in the opening.
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Slide the drawer into the grooves and push it all the way in.
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Step 6 Run an empty cleaning program
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Run a 90 °C wash program or the Drum Clean option with no laundry.
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Clean the dispenser drawer regularly, especially when you see detergent residue, mould, or gunk in the drawer. Repair didn't go as planned? Ask our Answers community for help.
