Introduction

Unable to raise or lower the volume? Replace the controls sidebar and restore balance to the force.

Remove the four Tri-Wing screws securing the upper rear panel to the inner chassis.
  • Remove the four Tri-Wing screws securing the upper rear panel to the inner chassis.

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Slightly rotate the top edge of the upper rear panel away from the Zune.
  • Slightly rotate the top edge of the upper rear panel away from the Zune.

  • Lift the upper rear panel straight up off the black plastic lower rear panel.

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  • Use a Zune opening tool to gently lift the media button lever off the post cast into the inner chassis.

  • Try not excessively rotate the media button lever about this post.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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