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Microsoft Teams won't connect no matter what I try

    1. Microsoft Teams won't connect no matter what I try, Clear Cache: step 1, image 1 of 3 Microsoft Teams won't connect no matter what I try, Clear Cache: step 1, image 2 of 3 Microsoft Teams won't connect no matter what I try, Clear Cache: step 1, image 3 of 3
      • In the search bar enter "Run" and type in %appdata%\Microsoft\teams

      • From ‘Application Cache’, go to Cache and delete any of the files in the Cache location. “%appdata%\Microsoft\teams\application cache\cache”

      • From ‘Blob_storage’, delete any files that are located in here if any. “%appdata%\Microsoft\teams\blob_storage”

      • Within ‘Cache’, delete all files “%appdata%\Microsoft\teams\Cache”

      • Within ‘databases’, delete all files “%appdata%\Microsoft\teams\databases”

      • Within ‘GPUCache’, delete all files “%appdata%\Microsoft\teams\GPUcache”

      • Within ‘IndexedDB’, delete the .db file “%appdata%\Microsoft\teams\IndexedDB”

      • Within ‘Local Storage’, delete all files “%appdata%\Microsoft\teams\Local Storage

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    2. Microsoft Teams won't connect no matter what I try, Clear Cache 2: step 2, image 1 of 1
      • Lastly, from ‘tmp’, delete any file “%appdata%\Microsoft\teams\tmp”

      • Once finally done clearing, you can now restart Teams from your local desktop and check if the issue disappears.

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Koffi Junior Dessou

Member since: 06/28/21

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Are we sure this is ChromeOS related?

Kyeler W - Reply Share

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