Introduction

The Surface Pro 4 comes equipped with an M.2 Samsung SSD. Here's how to replace it if it fails or if you want to upgrade.

Turn the Surface Pro so that the screen is facing you as if you were using it normally.
  • Turn the Surface Pro so that the screen is facing you as if you were using it normally.

  • Make sure the device is turned off before you start working on it.

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The display is glued to the frame of the device . You can weaken the adhesive with a heating pad such as the iOpener.
  • The display is glued to the frame of the device . You can weaken the adhesive with a heating pad such as the iOpener.

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Slide an opening pick around the entire display, cutting the heated adhesive attaching the screen to the base. Apply more heat as needed. There are tabs on the upper right side and upper left side where it is easier to get a tool under the display.
  • Slide an opening pick around the entire display, cutting the heated adhesive attaching the screen to the base. Apply more heat as needed.

    • There are tabs on the upper right side and upper left side where it is easier to get a tool under the display.

  • If you are having trouble, see Step 4 of the iFixit teardown.

Do we need to glue the screen back on? How do we do this? What do we use? Thanks for this tutorial. I wonder if it's necessary to completely unplug the screen when replacing just the SSD

mujzjiggy2k1 - Reply

Attach a suction cup to the front of the display. Using the suction cup, pull the display and base apart. You may need to hold the base in position with your hands.
  • Attach a suction cup to the front of the display.

  • Using the suction cup, pull the display and base apart. You may need to hold the base in position with your hands.

  • It is usually better to place the suction cup on the left or right side of the screen, rather than in the center. This provides more leverage when removing the screen.

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There are two display cables connecting the body to the display. Disconnect the cable on the right by putting a plastic opening tool under the edge of the connector and prying it up.
  • There are two display cables connecting the body to the display.

  • Disconnect the cable on the right by putting a plastic opening tool under the edge of the connector and prying it up.

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The connection for the strip on the left is covered by a lightweight metal casing.  Pry around the edges of this case with a plastic spudger. Once it is loose, pull it off. Unplug the connection with a plastic opening tool. Unplug the connection with a plastic opening tool.
  • The connection for the strip on the left is covered by a lightweight metal casing. Pry around the edges of this case with a plastic spudger. Once it is loose, pull it off.

  • Unplug the connection with a plastic opening tool.

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The display should now be free of the body of the Surface Pro. Lift it up and away from the rest of the device. Before installing a new display, check it carefully to see if any parts need to be transferred over from the back of the old display to the new display. In particular, you may need to transfer over the NTrig board in the corner by disconnecting the two attached ribbon cables and using heat and gentle prying to carefully separate the glue securing the board. Before installing a new display, check it carefully to see if any parts need to be transferred over from the back of the old display to the new display. In particular, you may need to transfer over the NTrig board in the corner by disconnecting the two attached ribbon cables and using heat and gentle prying to carefully separate the glue securing the board.
  • The display should now be free of the body of the Surface Pro. Lift it up and away from the rest of the device.

  • Before installing a new display, check it carefully to see if any parts need to be transferred over from the back of the old display to the new display. In particular, you may need to transfer over the NTrig board in the corner by disconnecting the two attached ribbon cables and using heat and gentle prying to carefully separate the glue securing the board.

I've done many phones and ipads in the past. I did 2 of these in a row. Both screens were broken before hand but I was unable to remove either of them completely without leaving fragments around the frame. This would suggest that replacing the drive on one with a good screen will require a replacement of the screen too. Do not put a tool into the speaker areas as it mushes up the screen and requires you to glue the screens back in. The screens I purchased did not have adhesive with them so you need to apply that before plugging the screen back in. I ran 1 or 2 stips of 2 mm tape depending on the with of the contact area. There was a metal cover over the right hand connector on mine. I found the metal covers easier to remove with a dental pick which I inserted into the small holes on each tab then levered up. You have to transfer a small board over to the new screen which requires heating. Make sure to connect the LCD to that board before sticking it back down. Ken Davison meditlondon.com

ken - Reply

It took 1.5 hours to do the second one.

ken - Reply

Use a blue plastic opening tool to pry around the edges of the metal shield covering the SSD drive. Use a blue plastic opening tool to pry around the edges of the metal shield covering the SSD drive.
  • Use a blue plastic opening tool to pry around the edges of the metal shield covering the SSD drive.

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Remove the 1.0 mm Torx T4 screw holding down the SSD drive. Remove the 1.0 mm Torx T4 screw holding down the SSD drive.
  • Remove the 1.0 mm Torx T4 screw holding down the SSD drive.

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Use a blue plastic opening tool or spudger to lift the SSD drive slightly and grasp it with your fingers. Pull the drive down towards yourself to remove it from the device. Use a blue plastic opening tool or spudger to lift the SSD drive slightly and grasp it with your fingers. Pull the drive down towards yourself to remove it from the device.
  • Use a blue plastic opening tool or spudger to lift the SSD drive slightly and grasp it with your fingers. Pull the drive down towards yourself to remove it from the device.

Hi, what kind of hard drive should i get if I were to replace the one that comes with the surface pro 4?

Raymond Cabral - Reply

What do you mean follow the steps in reverse? What about the adhesive?

LIQUID SNAKE - Reply

I am also waiting for this answer. I want to buy the SSD for my SP4, but what do you use for an adhesive when putting it back together?

Jay See - Reply

Same as others. I have i5/8GB/256GB model. Same question about the adhesive and which exact SSD replacement.

Anthony Raynor - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

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20 Comments

Can you add more SSD to the SP4??

dudu93lokao - Reply

Where can I buy a 1T that is compatible with it?

izou1838 - Reply

You can probably replace it with any 1TB NVMe M.2 SSD you find at any retailer. You can find plenty of those on Amazon.

Tip: Look for the performance models, such as Samsung PRO or similar.

Nmindz -

I would love to upgrade my storage while repairing my broken screen, does anyone know of which sdd would be compatible with my i7 8gb ram 256ssd right now? Does it have to be a samsung ssd or are there other options. Fairly new to computer repair here so would love some experienced advice thanks !

I would prefer a 1TB if possible but would settle for a 512 also.

bthonre - Reply

@bthorne As long as it's the same connection (not sure, but maybe you should look for NVMe M.2 SSD) it should work without problems. You should run a quick search on the internet to check if anyone has found some sort of "blacklisted" parts (some vendors such as Lenovo used to place some code in their firmware which would prevent the computer from booting with a "unauthorized" wireless card for example.).

However I think this is not the case with the Surface Pro 4 or the world would be at rage right now. Just look for any size NVMe M.2 SSD you think it would be fit (if you can afford, look for performance models such as Samsung PRO, there's a huge difference from the cheaper ones.). Hope it helps!

Nmindz -

That's a great instruction. BUT you need to make sure, that the glue is cut thoroughly at the upper edge. Between the glue strip and the aluminum body, there are some antennas, that will break as you lift up the glass. If the unit is shot anyway and you need to rescue the SSD, it's not a problem.

Steffan Diedrichsen - Reply

Arent we voiding the guarantee by opening the device this way?

soklamomail-facebook - Reply

how can i put it back after swaping ssd? espcially screen? do i need to buy some kinda specific glue? to put it back? or just put it pack and heat it once again make it attatched?

jackie kim - Reply

Of course. But then if you're reading this and considering doing it, this won't bother you.

chris.sandi - Reply

I want to buy the SSD for my SP4, but what do you use for an adhesive when putting it back together?

Jay See - Reply

I was using my SP4, it froze and on reboot OS drive is not recognized. Pretty much same questions as others. When reassembling

do you use more adhesive or simply reheat existing adhesive.

Anthony Raynor - Reply

Soooo? For those who did replace the SSD/Screen, did you put new glue back on, and if not, any troubles so far regarding the screen?

Daniel - Reply

Used 2 sided tape made for just this purpose. Make sure you get all the old tape/glue off. Put the tape on the back of your screen and not the body of the computer. You will not put any by the sensors or the camera's. Amazon sells the tape.

Eric Resnikoff - Reply

Which Tape should I Buy?? I see 100 different tapes out there . They go from 2mm-10mm ...

Melvin - Reply

Is there a way to pull the drive out and read it with an external adapter? My SP4 is dead and I want to get some data off the drive. Any recommendations on external adapters I can plug this into and then use a USB3 connection to read the data off of it?

Terry Gore - Reply

There is no USB Adapter for NVME SSDs yet, so you’ve to use an PCI-E Card to read it on a computer.

Dub -

Has anyone already managed to get off the display ? I have tried with a hairdryer but display sticks heavily, no progress.

Br, Oliver

Oliver - Reply

The toolkit you offered to fix this was a waste. It didn't even include a T4 screwdriver which is needed for the hard drive screw. Luckily I had one... Also, I found your microwavable heater pop to be useless..... The only way I could heat the glue enough to get the screen off was with a heat gun. Getting the screen off is arguably the hardest part and you don't show any videos (SP3 included) on how to do this.

Terry Gore - Reply

Hi Terry! Thanks for your feedback. This guide was written by one of our awesome community members who documented their repair process to help others learn and have an idea of what to expect when they attempt their own repairs. As such, it's possible for some steps along the way to be missing information that might be critical for others, or some recommended tools might be missing from the list. Our guides are Wiki based, however, so you are able to submit changes to a guide if you feel that it is lacking or incorrect. We've gone ahead and added the Torx T4 screwdriver to the list of tools useful for the repairs.

As a suggestion for the future, instead of leaving a comment at the bottom of the guide, you can add your own comments onto the specific step you're referring to (particularly ones you feel are difficult or worth adding additional caution to). This will give other users the ability to check each step of the guide for additional information that other users find pertinent.

Kadan Sharpe -

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