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Introduction

If the volume button is stuck or doesn't move when scrolling up or down, use this guide to fix the issue.

The volume button is essential, as it is located on the side of the Logitech G432 headset, providing an accessible way to control the headset's sound system. If the sound is too loud, scroll down, and if it's too quiet, scroll up to increase the volume.

Listening to high levels of sound for long periods while gaming could cause hearing damage. Therefore, if the volume button is not scrolling down (lowering the volume), it's not a suitable situation to be in.

If your volume control is currently not playing any sound other than the active sound component of the headset stereo system, a great feature of the headset, then proper usage of the headset is not being presented and will need to be fixed.

Before beginning, make sure to turn off the power and unplug the headset.

What you need

Step 1 Earpad Cushions

Logitech G432 Volume Button Replacement, Earpad Cushions: step 1, image 1 of 2

Logitech G432 Volume Button Replacement, Earpad Cushions: step 1, image 2 of 2

Carefully lift the cushion upward using your hands.

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Step 2 Volume Button

Logitech G432 Volume Button Replacement, Volume Button: step 2, image 1 of 3

Logitech G432 Volume Button Replacement, Volume Button: step 2, image 2 of 3

Logitech G432 Volume Button Replacement, Volume Button: step 2, image 3 of 3

Remove the three 1.0 mm screws from the edge of the earpiece using a Phillips #0 screwdriver.
Use the pointed end of a spudger to remove the black sticker covering the fourth screw.
Remove the single 1.0 mm screw from beneath the sticker using a Phillips #0 screwdriver.