Introduction
If no sound comes from headphones that are plugged into the audio port, you may need to install a new one. Follow this guide to diagnose and resolve the issue.
What you need
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Remove the battery cover by placing your thumb on the small ridge near the top of the phone back and push downward, exposing the battery.
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Remove the battery using your finger to pry it out of the battery housing.
Ask FixBot
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Tool used on this step:Tweezers$4.99
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Remove the (2) rubber screw covers located near the hinge of the phone using tweezers or a thumb tack.
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Unscrew the (4) 3.6mm screws using a #00 Phillip's head screw driver.
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Carefully pry off the phone's backing using a plastic opening tool.
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Slip the tool into the crack between the keypad (front panel) and the back panel.
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Slide the tool along the sides of the phone to detach the tabs holding the backing on.
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Locate the audio port; this is what it should look like.
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The audio port is mounted and connected at 6 points. Check the integrity of these connections.
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To reassemble your device, follow these instructions in reverse order.
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Cal Poly, Team 7-33, Maness Spring 2012 Member of Cal Poly, Team 7-33, Maness Spring 2012
CPSU-MANESS-S12S7G33
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