Introduction

If no sound comes from headphones that are plugged into the audio port, you may need to install a new one. Follow this guide to diagnose and resolve the issue.

Remove the battery cover by placing your thumb on the small ridge near the top of the phone back and push downward, exposing the battery. Our device did not come with a battery cover so it is not shown here. Remove the battery using your finger to pry it out of the battery housing.
  • Remove the battery cover by placing your thumb on the small ridge near the top of the phone back and push downward, exposing the battery.

  • Our device did not come with a battery cover so it is not shown here.

  • Remove the battery using your finger to pry it out of the battery housing.

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Remove the (2) rubber screw covers located near the hinge of the phone using tweezers or a thumb tack. Unscrew the (4) 3.6mm screws using a #00 Phillip's head screw driver.
  • Remove the (2) rubber screw covers located near the hinge of the phone using tweezers or a thumb tack.

  • Unscrew the (4) 3.6mm screws using a #00 Phillip's head screw driver.

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Carefully pry off the phone's backing using a plastic opening tool. Slip the tool into the crack between the keypad (front panel) and the back panel. Slide the tool along the sides of the phone to detach the tabs holding the backing on.
  • Carefully pry off the phone's backing using a plastic opening tool.

  • Slip the tool into the crack between the keypad (front panel) and the back panel.

  • Slide the tool along the sides of the phone to detach the tabs holding the backing on.

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Locate the audio port; this is what it should look like. The audio port is mounted and connected at 6 points. Check the integrity of these connections.
  • Locate the audio port; this is what it should look like.

  • The audio port is mounted and connected at 6 points. Check the integrity of these connections.

  • If any of the connections are dislodged or the audio port is damaged, desolder the port and install a new one.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Kurt Beske

Member since: 05/07/2012

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Cal Poly, Team 7-33, Maness Spring 2012 Member of Cal Poly, Team 7-33, Maness Spring 2012

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