Introduction

If no sound comes from headphones that are plugged into the audio port, you may need to install a new one. Follow this guide to diagnose and resolve the issue.

Image 1/3: Our device did not come with a battery cover so it is not shown here. Image 2/3: Remove the battery using your finger to pry it out of the battery housing. Image 3/3: Remove the battery using your finger to pry it out of the battery housing.
  • Remove the battery cover by placing your thumb on the small ridge near the top of the phone back and push downward, exposing the battery.

  • Our device did not come with a battery cover so it is not shown here.

  • Remove the battery using your finger to pry it out of the battery housing.

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Image 1/2: Unscrew the (4) 3.6mm screws using a #00 Phillip's head screw driver. Image 2/2: Unscrew the (4) 3.6mm screws using a #00 Phillip's head screw driver.
  • Remove the (2) rubber screw covers located near the hinge of the phone using tweezers or a thumb tack.

  • Unscrew the (4) 3.6mm screws using a #00 Phillip's head screw driver.

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Image 1/3: Slip the tool into the crack between the keypad (front panel) and the back panel. Image 2/3: Slide the tool along the sides of the phone to detach the tabs holding the backing on. Image 3/3: Slide the tool along the sides of the phone to detach the tabs holding the backing on.
  • Carefully pry off the phone's backing using a plastic opening tool.

  • Slip the tool into the crack between the keypad (front panel) and the back panel.

  • Slide the tool along the sides of the phone to detach the tabs holding the backing on.

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Image 1/2: The audio port is mounted and connected at 6 points. Check the integrity of these connections. Image 2/2: If any of the connections are dislodged or the audio port is damaged, desolder the port and install a new one.
  • Locate the audio port; this is what it should look like.

  • The audio port is mounted and connected at 6 points. Check the integrity of these connections.

  • If any of the connections are dislodged or the audio port is damaged, desolder the port and install a new one.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Kurt Beske

Member since: 05/07/2012

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Cal Poly, Team 7-33, Maness Spring 2012 Member of Cal Poly, Team 7-33, Maness Spring 2012

CPSU-MANESS-S12S7G33

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