Introduction
While rare, being the only plastic piece in the bowl-lift mechanism, occasionally the internal bowl-lift adjustment bracket can fail. This can cause the bowl-lift arm to either no longer function or cause the bowl to not raise/lock into its proper position. This guide takes you step-by-step through replacing the incorrectly functioning part.
NOTE: This part is not responsible for setting the final/locked height of the bowl. That is the responsibility of the Bowl-Lift Arm Adjustment Cam. So if your bowl is raising too high or just barely too low, look into replacing that part instead.
What you need
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Place some dish towels or other soft material in the base to protect it from any potential impact.
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Disconnect the planetary from the motor drive shaft by removing the retaining pin (circled in yellow). You can do this with a hammer and either a pin punch or a Torx T15 screwdriver. Simply hammer the punch/screwdriver on the pin until it comes out the other side.
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If the planetary assembly doesn't fall out, you might have to give it a firm pull straight down to remove it.
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Using a #2 Philips Screwdriver, remove the screw which holds on the trim band.
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Remove the trim band.
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Remove the four screws (circled in yellow, two on each side) using a #2 Philips Screwdriver
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Remove the cover by lifting it straight up.
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Using the T25 Torx Screwdriver, remove the four torx screws by the powertrain (circled in yellow, two on each side)
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When removing the last screw, make sure to place your hand under the planetary gear as it is heavy and will fall out immediately.
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Remove the hall effect sensor from its mount by pressing down on the tab (circled in yellow in the first picture) and sliding it out.
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Disconnect the power cable by holding down the clip on the right side of the plug (circled in blue) and pulling the plug straight up.
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The powertrain is comprised of the motor, the gearbox, and the transfer gears. Unlike previous generations of KitchenAid AC Motor bowl-lift mixers, which had these broken in to discrete parts, this is a single unit.
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Using a #2 Philips screwdriver, remove the four screws (circled in yellow, two on each side) attaching the powertrain to the mixer body.
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Place the powertrain to the side, taking care not to damage any of the plastic parts like the rear fan.
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Using a #2 Philips screwdriver, remove the two screws (circled in yellow in the first image) holding the speed/motor control assembly to the mixer body.
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Pivot the assembly up to reveal the power connector (circled in blue in the second image).
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Disconnect the power connector from the speed/motor control assembly by depressing the tab (circled in green in the third image) and pulling upwards.
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Set the speed/motor control assembly to the side.
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Using a #2 Philips screwdriver, remove the screw (circled in yellow) which attached the ground lead to the mixer body.
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Remove the power cord by lifting up at the strain relief where it passes into the mixer (circled in blue).
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Now comes the hard part: Using a #3 Phillips Screwdriver, remove the three screws holding down the coverplate and attaching the lower gearcase to the mixer body.
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These screws are extremely difficult to remove. If you are not strong enough to remove them, an impact screwdriver can be used to remove them.
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Lift straight up on the lower gearcase to remove it from the alignment pins (circled in blue in the second picture) and expose the bowl-lift mechanism.
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When reinstalling, make sure these alignment pins are inserted into the lower gearcase correctly and the screws are reinstalled super tight.
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Using a #1 Phillips Screwdriver, remove the small screw anchoring the Bowl-Lift Arm Adjusting Bracket to the handle.
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Slide the handle out from the mixer body, as shown in the second picture. Continue sliding the handle out until the Bowl-Lift Arm Adjusting Bracket comes free.
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Using needle nose pliers, detach the C-clip holding the Bowl-Lift Arm Adjusting Bracket from the Bowl-Lift Rod (circled in green). Then remove the Bowl-Lift Arm Adjusting Bracket by sliding it off the Bowl-Lift Rod.
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Replace the Bowl-Lift Arm Adjusting Bracket.
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To reassemble your device, follow these instructions in reverse order.
If you have difficulty accessing the screw hole for the Bowl-Lift Arm Adjusting Bracket, insert the handle fully into position and rotate the handle until the screw hole aligns with the notch in the Bowl-Lift Arm Adjusting Bracket
To reassemble your device, follow these instructions in reverse order.
If you have difficulty accessing the screw hole for the Bowl-Lift Arm Adjusting Bracket, insert the handle fully into position and rotate the handle until the screw hole aligns with the notch in the Bowl-Lift Arm Adjusting Bracket
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