Since the Micro USB / AUX Port connectors are super-glued into the white casing, it is nearly impossible to replace it without replacing the whole piece of casing. Follow this guide to isolate and replace the white casing containing the Micro USB / AUX Port.

Make sure the device is powered off before you begin.
  • Make sure the device is powered off before you begin.

  • Separate the trim from the device using a jimmy or metal spudger.

Add Comment

Use the PH1 screwdriver to remove the five   6 mm Phillips screws from the battery cover.
  • Use the PH1 screwdriver to remove the five 6 mm Phillips screws from the battery cover.

  • Remove the battery cover and set it aside.

Add Comment

  • Use a spudger to carefully remove the liquid electrical tape holding the battery inside the battery compartment.

  • Be careful to not puncture the battery, or damage the battery wire underneath the liquid electrical tape.

Add Comment

  • Use a metal spudger to pry the edge of the battery out of the device.

  • Lift the battery and remove the 16 mm PH2 screw underneath.

  • Notice the battery wire connecting the battery to the device. Attempting remove the battery completely could cause damage to the wire.

Add Comment

  • Remove the remaining four 16 mm Phillips screws from the white plastic casing using the PH2 screwdriver.

The two screws on the right side (side with the USB port) are too long to extract with the iFixit screwdriver in the basic kit. I needed to use a regular thin PH2 screwdriver to get them out.

Matthew Poole - Reply

  • Start in a corner, where the casing and the side meet. Use a pointed metal spudger to pry apart the glue holding these seams together.

  • Slide the metal spudger along these seams to separate the back casing from the rest of the speaker.

Add Comment

  • Once the device is open, disconnect the three white connectors from the motherboard.

  • Remove the upper casing.

Hi , Thanks a lot in my speacker i had broken plastic part which affect clear sound with your guide i open mine seasily and take it out now i have beand new sound which i had before. thanks again.

kasravihasan - Reply

  • Turn your attention to the back casing removed earlier.

where can i get the usb port with the cable that goes to mother board and it has the thre colors red black white please give me any place where i can buy it

lozadajoseluis01 - Reply

  • Using a razor blade, remove the glue holding the battery cable in place.

  • Use multiple vertical cuts to remove pieces of the glue.

  • Be careful not to cut the battery cables.

Add Comment

  • Pull off the foam surrounding the battery cable.

Add Comment

  • Feed the battery cable through the hole and remove the battery.

  • This entire white piece needs to be replaced (if replacing the aux/usb port)

Why does the whole White piece need to be replaced if replacing the USB port. I just took apart the case just to replace the USB port (not the battery). It looks like I can replace the port and not need a new case.

Dave - Reply

It looks like it would be difficult removing the USB assembly because mine looked very well glued in that little space meant for the module to fit.

Thanks for this guide

Jake Lalens - Reply

  • Open the device, and place the battery into the new white casing.

  • Reassemble the device.

there is only how u taking the thing a part but how to replace the usb port , to charge it again ..?

mrt3000 - Reply

If you can struggle through all the black sealing putty and hot glue, you can remove just the charge port and cable.

Ruben Villarreal - Reply

Where do you get the new white casing from? It says “no parts needed” but it seems like u need an important part!

Maura wygmans - Reply


To reassemble your device, follow these instructions in reverse order.

9 other people completed this guide.

Alexander Castanares

Member since: 04/01/2015

577 Reputation

2 Guides authored


Cal Poly, Team 12-4, Lancaster Spring 2015 Member of Cal Poly, Team 12-4, Lancaster Spring 2015


2 Members

13 Guides authored


Hi. This is the problem my speaker is having, but all I need to know is where to buy the replacement back. That's certainly something you should have included in your guide.

trevormeyer - Reply

The purpose of a guide is to show how to fix the device, not obtain parts. I suggest eBay.

Joe Durand -

Joe Durand. Thank you for taking time out of your busy day to share such an enlightening comment.

Pete Hyde -

Yeah what was the point of this if people can't actually do it. BS

Gabriel Bohlmann - Reply

The point is to guide people on the replacement of parts, not obtaining parts. I suggest eBay.

Joe Durand -

Worked like a charm. After sourcing the cable from eBay, $15 plus ship and 30 minutes of tear down and assembly.... We're in business. Important note.... Instructions do not show removal of cable from the back case but easily accomplished.

jim - Reply

Jim, what exactly did you search on eBay? I am unable to find the casing

Rob -

Yes I'd like to know the part number for the usb cable also.

Jerome -

I love my charge. Guess I got the same problem, stupid usb charge port breaks, been tweaking the angle/pressure of the cable/plug for too long now, just to charge it. I took it apart following the procedure, Thanks! fun fun!. I'm not going to pursue replacing the whole panel and connector board, I don't see the point, its just gonna break again. I'm gonna just tap in to the charge wires inside, drill a hole, bring those outside and into something like a mini headphone socket. I'll glue that to the back of the unit or whatever. Then I'll modify a USB cable with a corresponding jack and connect just the needed + and - connections needed for charging. I'll just need to figure out where in the usb cable that charging voltage is. Not worried about that, I have my voltmeter, and the internet. I'll let you know how this goes. Drew

dreww - Reply

I swear this is stupid USB charging karma just deciding to really annoy me. why would you use an apparently fragile micro-usb connector, JUST FOR CHARGING in the first place? anyway, I happen to also own a bose soundlink color, Its a nice unit, a bit more bassy and louder than the charge, but then again with the charge bass response depends highly on location. The Bose unit doesn't have the battery life of the charge, I'mthinking around two hrs less play time on bluetooth. so anyway, since the charge is taken apart right now, was using the bose all day, then the batt died, when to plug it in, and same $@$*, now I got to fiddle with the stupid fragile usb plug just to get it to charge. I've only had this bose unit for 5 months, and it was brand new, and from experience I've been real carefull when plugging it in to charge. rediculous! now I have to learn how to takes another one appart.

dreww -

When playing music my device JBL can I correct this

Joe Valvano - Reply

V disappointed in JBL product. Great sound to go with a v poor charging mechanism. An alternative is sorely needed for these types of ports.

thomasaherrick - Reply

mines has no screws!

Knobahdi Streams - Reply

I would like to splice a USB cable in place of the microWhat I would like to know is what wires would I connect to what wires on USB cable to to be able to charge my unit

terry-bell - Reply

Lol I am just about to splice the battery cables and feed a spliced USB cable to it haha what's the point of spending more money if its just gonna break again

Diamond Martinez - Reply

You should probably add the white casing to your parts list and recommend places to buy it……..

Jennifer de Souza - Reply

Add Comment

View Statistics:

Past 24 Hours: 59

Past 7 Days: 334

Past 30 Days: 1,522

All Time: 72,010