Introduction
I had to make a separate guide for this Mac as this Mac has the new T2 chip and requires a different procedure then the other Mac Desktops.
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Choose Apple menu > Shut Down.
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After your Mac shuts down, press and hold its power button for 10 seconds.
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Release the power button, then wait a few seconds.
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Press the power button again to turn on your Mac.
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Choose Apple menu > Shut Down.
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After your Mac shuts down, unplug the power cord.
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Wait 15 seconds.
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Plug the power cord back in.
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Wait 5 seconds, then press the power button again to turn on your Mac.
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Shut down your Mac.
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Then turn it on and immediately press and hold these four keys together: Option, Command, P, and R.
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You can release the keys after about 20 seconds, during which your Mac might appear to restart.
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You can release the keys after the Apple logo appears and disappears for the second time.
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If you have tried all of these resets and still have problems, head on over to our Answers Forum!
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1 Guide Comment
one of my thunderbolt ports stopped working. I used the SMC and PRAM reset and they all worked afterwards. thanks!