Introduction

If you purchased a Xbox Wireless Receiver for Windows and are wondering how to use it in Windows 7/8.x, this guide will show you how to install the drivers. Since Microsoft is pushing Windows 10 as hard as they need to (despite many users not wanting it or preferring to wait), problems like this will come up.

Since Microsoft wants to make this as hard as possible on Windows 7/8.x users, this guide will show you how to manually install the driver and get it working.

Guide notes

  • In most cases, the receiver will pick up the driver correctly. However, I have included manual installation instructions for situations where this does not happen.
  • Windows 10 users: Refer to the Windows 10 guide.
  1. Plug your Xbox Wireless Receiver into your PC and see if the driver gets picked up automatically. If it does not, you will need to install the driver manually.
    • Plug your Xbox Wireless Receiver into your PC and see if the driver gets picked up automatically. If it does not, you will need to install the driver manually.

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  2. While this method isn't the most reliable, it is still worth trying as it works in most scenarios.
    • While this method isn't the most reliable, it is still worth trying as it works in most scenarios.

    • Before opening Device Manager, give Windows an opportunity to pick up the driver automatically. If it does not work, the driver will need to be installed manually.

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    • Open Device Manager. The best method to open Device Manager varies by OS.

      • Windows 7: To open Device Manager in Windows 7: Open the start menu and right click Computer. Select Manange and locate Device Manager.

      • Windows 8.x: Right click the Windows logo in the taskbar. Select Device Manager.

    • Double click XBOX ACC and verify your error code is Code 28. Click Update Driver and you will see a window with two options.

    • Before manually installing the driver, try selecting Search automatically for updated driver software. If this does not work, the driver will need to be installed manually.

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    • Note: If this link does not work, search Xbox Wireless. Go to the Microsoft Update Catalog website to download the driver. Select the following driver: Microsoft - Net - 1/1/2-15 12:00:00 AM - 6.3.9600.16384 and download it. Unzip the .cab folder with 7Zip.

    • Select Browse my computer for driver software.

    • Locate the folder where the driver is downloaded, and select Copy address as text. Paste this location into the box under Search for drivers in this lcoation:.

    • Click Next and install the driver.

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    • To verify the driver was installed correctly, check if the receiver shows up under Network Adapters. If the driver was installed correctly, this is where the receiver will be found.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Nick

Member since: 11/10/2009

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8 Comments

I assume this does not work with the new version of the dongle

Jason Douglas - Reply

The small one only works in Windows 10. The fat one works in 7/8.x and 10. There is a dedicated W10 guide with a warning related to drivers.

Nick -

Thank you. It's a shame. Such intentional and shady practices from Microsoft, blockade on a driver. You seem to really know your stuff… do you know if the Windows 10 dongle has features the old one does not? Since I don't even need to google it to know the old dongle is no longer for sale outside of second-hand.

Jason Douglas - Reply

Not that I'm aware of.

I can still find the old one new so it's available. I doubt it's discontinued.

Nick -

I know this post is old… but I found it to be of the only help so far…

I got hung up on Step 4. Can you please explain in detail how to “Locate the folder where the driver is downloaded, and select Copy address as text. Paste this location into the box under Search for drivers in this location: “ ? I have literally tried everything and couldn’t get to that point. I am still getting Windows was unable to install your XBOX ACC Windows could not find driver software for your device. If you know the manufacturer…blah blah blah etc etc.

Larry G - Reply

I’m thinking you’re downloading the x86 driver and trying it on x64 Windows or the other way around. Click the driver name and check the OS compatibility.

If you still can’t get it to work, make a Answers post.

Nick -

My problem is more embarrassing (rolling eyes) I found out by calling Microsoft Support and through some troubleshooting that I had an Xbox One Wireless Adapter for Windows 10. It is not compatible with Windows 8.1 . You have to buy a separate Xbox Wireless Adapter (older version I am assuming) that is compatible with Win 7/8.1 and up. Which I promptly placed an order on Amazon…lol. You do though have to go here: https://www.howtogeek.com/167723/how-to-... in order to do this step when you run Device Manager > Xbox Peripherals (legacy) > Xbox Controller > right click to > Update Driver Software > Browse my computer for driver software > Let me pick from a list of device drivers on my computer > under Common hardware types choose the Xbox Controller or it will pop up a box to Update Driver Software-Xbox Controller''' (which I did for now until I get the right wireless adapter that is compatible (lol) (more)

Larry G - Reply

(cont.) make sure that the Show compatible hardware is checked. Under Model select Xbox Controller and it will update. If you get an error message of a Digitally Signed error of some kind… go here: https://www.howtogeek.com/167723/how-to-... and what worked for me is Option One: Enable Test Signing Mode. Make sure that you follow Option One''' to turn off the test sign in or otherwise you lose the ability for Microsoft to scan drivers for a digital signature. (keeps malware out of your system for the most part) Then restart your system and the Windows Test Mode water mark should go away. Will post back when I get the fix too.

Larry G - Reply

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