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  1. How to force restart your Fitbit Ionic, Force Restart: step 1, image 1 of 1
    • Press and hold all three buttons on the Ionic until you see the Fitbit logo.

    • You may notice your screen flash to black for a brief second. Continue to hold all three buttons.

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Carlos Oulman

Member since: 10/22/2017

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Tech Beam Media Member of Tech Beam Media


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More than likely your ionic will brick itself if you do a factory reset, mine did.

gregory_91 - Reply

This guide does not show how to do a factory reset but rather shows how to force the device to restart.

Carlos Oulman -

Yes I bricked mine too

Paul Keelagher -

Thank you for this. I accidentally discovered this. It took 8 hours to not get this suggestion from Fitbit support.

Natasha ten Krooden - Reply

Thanks Carlos. My main screen was black this morning. I could swipe to other screens, and found instructions about powering down using the Settings etc, but Settings just stayed on Settings for me, so I had to find some way of using the buttons to restart. I found this! It worked for me. Back to normal after restart.

coopergraham5 - Reply

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