Introduction

It appears Dolce Gusto Genio and Piccolo machine, and the ones alike, leak water either from top or bottom.

If your device leaks water from the capsules holder, you would like to read this guide before taking the whole machine apart.

In this guide I will shortly show what could indicate why the Capsule Piercing Plate (Diffuser plate) is the culprit.

Parts

No parts required.

There is no reason to take the machine apart if the leak is not from the inside.
  • There is no reason to take the machine apart if the leak is not from the inside.

  • If the water runs down the cup bay (starting from where the red arrows are) it indicate a plate failure.

  • You will most likely also see a puddle of water at the base of your machine.[br]This comes from the water running backwards from the plate and into the machine.

  • You should try to clean or replace the plate first, before opening the machine.

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Disconnect the device from the mains voltage. You will also appreciate to remove the water container. Remove the capsule holder. Close the lid (as if you were to make a brew)
  • Disconnect the device from the mains voltage. You will also appreciate to remove the water container.

  • Remove the capsule holder.

  • Close the lid (as if you were to make a brew)

  • Insert the small screwdriver in at the point shown by the red arrow, and the plate should drop down. Due to lots of calcium deposits the plate may need a little help to come down.

  • Insert the new or cleaned plate, latch backend first and click in place in the front.

  • Once done, connect the device and make your self a brew and see if it is well-deserved. No Leaks - You've earned it. Leaks = You need that cup to ponder where the issue then is :-)

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Conclusion

Once done, connect the device again and make your self a brew to see if it is well-deserved.

No Leaks - You've earned it.

Leaks = You need that cup to ponder where the issue then is :-)

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3 other people completed this guide.

Jan Carsten Jorgensen

Member since: 02/28/2016

182 Reputation

2 Guides authored

One Comment

Hi there.

I have followed this and my plated was very scaled so cleaned an d put back but it still leaks. Same place. Any ideas?

I have a fontana but they all seem to have the same plate. Thanks

laura.hill925 - Reply

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