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How to fix a dead FLIR ONE

Introduction

This is a simple repair. Open the device and reconnect the battery. No parts required, no screws. (for iPhone or Android)

FLIR will not repair FLIR ONE 2G! "if the device is under warranty, we replace the unit directly as they are not being repaired. ... The one and only option left for you, is to have it repaired somewhere else as we do not support units that are out of warranty."

What you need

  1. How to fix a dead FLIR ONE, Open FLIR ONE: step 1, image 1 of 2 How to fix a dead FLIR ONE, Open FLIR ONE: step 1, image 2 of 2

    • Open the device with the opening tool in crack along top edge of back side.

    • Continue carefully opening the device around all four edges.

    Edit

  2. How to fix a dead FLIR ONE, Separate the two halves: step 2, image 1 of 1

    • The two halves will separate very easily and the battery connector will detach very easily.

    Edit

  4. How to fix a dead FLIR ONE, OPTIONAL - Check battery: step 3, image 1 of 1

    • OPTIONAL

    • Lay two pieces of 30 gauge solid insulated wire (wire-wrap wire) onto connector. Press into the two slots to make connections.

    • CAUTION - any wire or probe larger than 30 gauge is likely to damage the connector.

    • Use a multimeter to check the battery voltage, it should be about 3.7 V.

    Edit

  5. How to fix a dead FLIR ONE, Reconnect battery: step 4, image 1 of 1

    • Carefully reconnect the battery. The two halves of the connector press together easily when properly aligned.

    Edit

  6. How to fix a dead FLIR ONE, Reassemble: step 5, image 1 of 1

    • Press the two halves of the case together. You might see the LED in the button light or start blinking!

    Edit

  7. How to fix a dead FLIR ONE, Done: step 6, image 1 of 1

    • Charge the device. A blinking LED indicates charging, a steady LED indicates done.

    • When charged, reconnect device to phone and try it!

    • You may get the message "Camera Files Not Received. Camera files could not be read, temperature accuracy and MSX alignment may be degraded." This is apparently a bug in some versions of the FLIR ONE App.

    Edit
Finish Line

20 other people completed this guide.

Author

with 1 other contributor

Frank Demarest

Member since: 10/17/17

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25 Comments

Totally worked for mine! I almost gave up on it after seeing the YouTube video of the guy smashing his with a hammer. In addition I used a little bit of stablilant 22 contact enhancer product. Thanks Frank!

Todd - Reply

Cool you shared this info with other folks!

Worked for my Android device!

Dmitry G.L. - Reply

I can easily find a 185mAh battery but not a 350mAh. Not sure if anyone knows why its shrunk?

185 seems to work fine though.

Great guide. Sooooo easy.

georgedavies@hotmail.com - Reply

I’m just wondering the same thing : why is there only 185 mAh batteries, with the same model number, and no 350 mAh available online

matthieuv -

Same. Just going to go with the 185. If the battery life is too short, I've had luck (with the current completely dead battery) with plugging it into a small usb powerbank.

gim -

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