Introduction

This guide can teach you how to repair/remove a paper jam for the Epson Stylus Photo 820. No tools are necessary for this operation, and no working knowledge of the printer is needed.

If a paper jam is detected, the middle button will display a red light. Press the red button. This will cause the printer to try to automatically correct the issue.
  • If a paper jam is detected, the middle button will display a red light.

  • Press the red button. This will cause the printer to try to automatically correct the issue.

  • If this works, proceed to step 4. Otherwise, proceed to step 2.

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The first step in repair is to attempt to remove the paper jam by pulling it out through the top. Pull the paper slowly, and as straight as possible.
  • The first step in repair is to attempt to remove the paper jam by pulling it out through the top.

  • Pull the paper slowly, and as straight as possible.

  • If this does not work, proceed to step 3.

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Assuming the paper will not come out of the top, assess the paper jam. If the print cartridge is in the way, gently push it to the side.
  • Assuming the paper will not come out of the top, assess the paper jam.

  • If the print cartridge is in the way, gently push it to the side.

  • Try to get the full edge of the paper above the metal grating.

  • Gently pull the paper out the of the open hatch.

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If the paper jam was corrected during step 1, the red light should have turned off, leaving only a green light. If steps 2 or 3 corrected the problem, you will need to press the red button again.
  • If the paper jam was corrected during step 1, the red light should have turned off, leaving only a green light.

  • If steps 2 or 3 corrected the problem, you will need to press the red button again.

    • This may cause another sheet of paper to be pulled through. Do not be alarmed.

    • This should cause the red light to go out.

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dante gagliardi

Member since: 04/13/2011

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Cal Poly, Team 20-68, Walters Spring 2011 Member of Cal Poly, Team 20-68, Walters Spring 2011

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