Introduction

Paper jams are common in printers and can be easily solved.

  1. Lift the scanning unit. Lift the scanning unit.
    • Lift the scanning unit.

  2. Check the duplex unit, located at the rear of the printer, for any paper obstruction. Pinch the top button to remove the unit. Check the duplex unit, located at the rear of the printer, for any paper obstruction. Pinch the top button to remove the unit.
    • Check the duplex unit, located at the rear of the printer, for any paper obstruction. Pinch the top button to remove the unit.

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  4. If there is any paper stuck inside, remove it. If not, snap the unit back onto the printer.
    • If there is any paper stuck inside, remove it. If not, snap the unit back onto the printer.

  5. Check the front slot, which is located underneath the LED display. If there is any paper, remove it.
    • Check the front slot, which is located underneath the LED display. If there is any paper, remove it.

Conclusion

Once the paper obstruction is removed, your printer should print smoothly without any problems.

2 other people completed this guide.

Omar

Member since: 01/23/2013

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2 Guides authored

Team

Cal Poly, Team 18-38, Regan Winter 2013 Member of Cal Poly, Team 18-38, Regan Winter 2013

CPSU-REGAN-W13S18G38

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9 Guides authored

One Comment

Mine still says paper jam but there's no paper stuck in it all. Can you suggest other probs and solutions?

Debra Collis (Debbie) - Reply

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