Step 1 Select Apps

• The Apps icon is usually on your phone's main page.
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Step 2 Select Settings

• You will probably have several pages of apps. The default ones come first, ordered alphabetically.
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Step 3 Select General management
• You may have to scroll down to find this entry.
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Step 4 Select Reset
• You can safely select this without endangering your data - more options are ahead.
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Step 5 Select Factory data reset
• Please note that there is no going back from this. Make sure you've saved anything you might want before performing the reset.
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