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Introduction

If your Shark Rocket Deluxe Pro Vacuum (model number HV322) isn’t rolling or sucking, chances are there’s a clog inside the vacuum. Not all clogs are easy to see, so this guide will show how to troubleshoot all the major areas clogs can occur; inside the filters, the rollers, the dustbin, and the tube.

  1. Press the wand release button to remove the vacuum body from the roller brush and wand. Press the wand release button to remove the vacuum body from the roller brush and wand.
    • Press the wand release button to remove the vacuum body from the roller brush and wand.

  2. Press the button at the bottom of the power cord on the dust bin. Pull off the attached piece.
    • Press the button at the bottom of the power cord on the dust bin.

    • Pull off the attached piece.

    • Remove the small filter from the piece.

  3. Pull the lever on top of the dust bin to expose the main filters. Pull the lever on top of the dust bin to expose the main filters.
    • Pull the lever on top of the dust bin to expose the main filters.

  4. Carefully squeeze and remove the top filter. Underneath that filter is a second filter. Pull the tab to remove it. Underneath that filter is a second filter. Pull the tab to remove it.
    • Carefully squeeze and remove the top filter.

    • Underneath that filter is a second filter. Pull the tab to remove it.

  5. Squeeze the release on the bottom of the dustbin. Remove the dust bin from the base. Pop the lid open using the slider.
    • Squeeze the release on the bottom of the dustbin.

    • Remove the dust bin from the base.

    • Pop the lid open using the slider.

    • Empty the dust bin into the trash.

  6. Rinse and wipe the plastic pieces removed earlier. Do not use soap. Set the pieces aside to air-dry.
    • Rinse and wipe the plastic pieces removed earlier.

    • Do not use soap.

    • Set the pieces aside to air-dry.

  7. Place the filters in your sink and rinse out the dirt. Squeeze out any excess water and allow them to air-dry overnight before reinstalling. DO NOT  USE SOAP.
    • Place the filters in your sink and rinse out the dirt.

    • Squeeze out any excess water and allow them to air-dry overnight before reinstalling.

    • DO NOT USE SOAP.

  8. With a wet rag wipe out any dirt buildup on the vacuum casing. With a wet rag wipe out any dirt buildup on the vacuum casing. With a wet rag wipe out any dirt buildup on the vacuum casing.
    • With a wet rag wipe out any dirt buildup on the vacuum casing.

  9. Turn the base of the vacuum on its side. With your scissors, cut any wrapped hairs or strings that may be stuck on the rollers. With your scissors, cut any wrapped hairs or strings that may be stuck on the rollers.
    • Turn the base of the vacuum on its side.

    • With your scissors, cut any wrapped hairs or strings that may be stuck on the rollers.

  10. Lastly, insert your drain snake into the tube of the vacuum to dislodge any large stuck items. Lastly, insert your drain snake into the tube of the vacuum to dislodge any large stuck items.
    • Lastly, insert your drain snake into the tube of the vacuum to dislodge any large stuck items.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Savannah Webb

Member since: 06/13/2021

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