Introduction

If you have forgotten Password, PIN, if you want to erase or refresh your tablet, you can do reset your tablet from the Troubleshoot menu.

Warning! A reset returns Surface to its factory settings!

Video Overview

Connect the charger. Select "Ease of Access". Open "On-Screen Keyboard".
  • Connect the charger.

  • Select "Ease of Access".

  • Open "On-Screen Keyboard".

Tab the Shift key. Reset the tablet. After the reset the tablet will start in Troubleshooting mode.
  • Tab the Shift key.

  • Reset the tablet.

  • After the reset the tablet will start in Troubleshooting mode.

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Select: Troubleshoot Reset your PC
  • Select:

    • Troubleshoot

    • Reset your PC

Follow instructions on the screen to reset your tablet. Follow instructions on the screen to reset your tablet. Follow instructions on the screen to reset your tablet.
  • Follow instructions on the screen to reset your tablet.

This will reset and restore your tablet to its factory settings. That's all. .
  • This will reset and restore your tablet to its factory settings.

  • That's all.

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  • .

  • Did you do it successfully?

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

ZFix

Member since: 12/09/2013

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thankz for help

Rjames Tabuzo - Reply

Hi, did you know how to fix Windows tablet stuck in boot? It said that “no bootable device found “. Tablet brand and model : Vulcan Journey.

It started after I erase/format the tablet because I forgot the password.

Thanks

Adriane Clark - Reply

Im using a Dell and i erased like you say now im stock on boot loop.

Any solution ?

Thanks

Hjcs - Reply

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