Use this guide to force restart your iPhone 5s when it is frozen and not responding. Force restarts are very simple and require no tools.

  1. Press and hold the Home button.
    • Press and hold the Home button.

    • While holding the Home button, press and hold the Sleep/Wake button.

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  3. Continue holding both buttons for about 10 seconds, until the Apple logo appears.
    • Continue holding both buttons for about 10 seconds, until the Apple logo appears.

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187 other people completed this guide.

Dante Mazzanti

Member since: 07/13/2015

31,068 Reputation

26 Guides authored


Very good waaaawwwwww

mustafa200879 - Reply

Thank you so much.. Easy!

Judith Broadbent - Reply

What to do if your iPhone won't turn on

cashaysmith - Reply

I dropped my iPhone and the screen went dark. It still rings, take messages but the screen will not light up

Evelyn Smith - Reply

Thank you very much :)

Alberto Soliman - Reply

my self NIhal i ant small help can u plz help out from this problem my iphone 5s when i try too on its not going on but when i plug the charging cable too the charging port it will goes in iphone recovery mode and i was trying to restore or update the mobile with itunes failed to update like error 4013 what is the solution help me

King Khan - Reply

this is my mail id

King Khan - Reply

The energy went out while updating so im stuck at white apple screen with progress bar not moving. Cant do this because home button is broken. What to do?

Alejandro Cordova - Reply

Sounds like you'll have to replace the home button just so that you can boo the iPhone into recovery mode.

markallenhowell - Reply

does it matter if the buttons are pressed in the opposite order?

Robert Sterbal - Reply

My phone won't turn on and I did just like the instruction said and even tried hard resetting it but nothing happened. I don't know what to do now. I even opened the iPhone 5s over 3 times to check if something went wrong bang it's all good and connected but for some reason it won't turn on even after hard reset. Someone help me please.

dumebi Obiemeke - Reply

My iPhone 5s will not ring for incoming calls. It sends caller to voice mail.  Any  suggestions would be appreciated…

Thanks much

Wayman Nelson - Reply

If the speaker works fine when play music, I think your issue is caused the logic board or your carrier.

Takehiro -

My iphone 5s is getting activated. I bought from South Africa and restored it once in India. Now it is not activating. Please suggest me something.

akshay khedkar - Reply

If your iPhone is SIM free, you can activate with India SIM.

If your iPhone is not SIM free, you can use iPhone via Wi-Fi without activate when SIM is removed.

Takehiro -

Best instructions I’ve ever seen. Easy to follow and includes info on what to check if there’s a problem. Unfortunately I still have the white lines and touch screen doesn’t work. I must have damaged something. Won’t be buying another apple. They refused to look at it because I changed the battery myself.

Bryan Thompson - Reply

Now that I have read guide no way I am doing this myself. My 5s needs charging constantly. If Appleis doing this they should replace all batteries free. Any suggestions to make battery run for a longer time or must I get someone to install new one?

Rochelle Barstow - Reply

Thank very much indeed

Mark Richard - Reply

iPhone 5s/ can't be activated or an alert says the activation server is unavailable

amjad - Reply

I have the same problem , my iphone went from a slightly red color to black, i can still hear my phone vibrating when someone tries to call me and when i receive a message but my screen is still dark i tried your method but it still isn’t responding

Martha Edwards - Reply

if i had ONLY followed this perfect site, I would not have had to do replacement again!!!

Thank you

Rick Hieber - Reply

If the home button is not working then

Syed Ilyaz - Reply

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