Introduction
The F06 error on these Indesit, Hotpoint, and compatible Whirlpool washing machines can mean the door is locked shut and won't release. This guide shows safe ways to open a stuck door, starting with the easiest reset and working toward emergency release methods. The door handle, door lever, door lock, or an electrical fault can cause this issue. If the washer has a burning electrical or sulfur smell, leave it unplugged and get professional help or replace the machine.
What you need
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Step 2 Try a power reset
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Switch the washer off at the actual plug socket.
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Leave the power off for five minutes.
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Try to open the door normally after the wait time has passed.
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Step 3 Remove the lower panel
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Use the end of a spoon or a flat blade screwdriver to pop off the lower front panel.
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Look on the right-hand side near the filter for the green emergency release cord.
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Step 4 Pull the green emergency release cord
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Pull the green cord downward to release the door lock.
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Listen for the door lock to release.
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If the door stays stuck, pull the cord up and down with a firm grip until the lock releases.
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Pull the green cord down with one hand while trying to open the door with the other hand.
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Use pliers to grip the cord if your fingers can't get enough leverage.
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Step 5 Check the handle and lock movement
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Inspect the door handle and locking lever after the door opens.
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Pull the green cord and watch the lock mechanism move up and down.
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Step 6 Try an old plastic card
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Use an old plastic card, not a real credit card.
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Slide the card into the gap near the door latch.
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Push the card against the latch area to try to release the locking mechanism.
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Step 7 Try string or garden cord
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Feed a piece of string or garden cord into the groove around the door.
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Use a flat blade screwdriver to push the cord into the groove if needed.
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Hold the cord at the top and bottom of the door.
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Pull the cord toward the left-hand side to catch the locking lever and release the door.
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Step 9 Decide whether to repair the fault
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Check whether the washer still reports the door as locked after the door is open and the power is restored.
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Replace a broken handle or lever if that is the only visible fault.
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After the door is open, don't run the washer again until the door lock fault has been repaired or diagnosed. A stuck door caused by a broken handle or lever may be worth repairing, but burning smells or a washer that still reports a locked door while open point to a more serious electrical fault. Repair didn't go as planned? Ask our Answers community for help.