Introduction

If you want to remove forgotten Screen Lock or to erase all user data you have to perform Factory Hard reset.

Video Overview

Image 1/2: Press and hold simultaneously the Volume up and the Power buttons. Image 2/2: When you see the Android robot release the buttons.
  • Switch off the device.

  • Press and hold simultaneously the Volume up and the Power buttons.

  • When you see the Android robot release the buttons.

  • In Android System Recovery menu, use Volume down button to select option "Factory reset" and press Power button to confirm.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

ZFix

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