Introduction

If you want to remove forgotten Screen Lock or to erase all user data you have to perform Factory Hard reset.

Video Overview

  1. Switch off the device. Press and hold simultaneously the Volume up and the Power buttons.
    • Switch off the device.

    • Press and hold simultaneously the Volume up and the Power buttons.

    • When you see the Android robot release the buttons.

    • In Android System Recovery menu, use Volume down button to select option "Factory reset" and press Power button to confirm.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

ZFix

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