Introduction

When you can't solve a software problem using other troubleshooting techniques, you might consider a hard reset. A hard reset is generally used as a last resort, since it will remove all of your data and settings, and return the device to its original condition.

In this guide, you'll learn how to perform a hard reset on you HTC Fortress. No tools are required, just a series of specific user inputs.

Image 1/1:
  • With the phone powered off, press and hold the Talk/Send, End, and Power buttons (the 3 circled here) for about 3 seconds.

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Image 1/2: Press the volume up button to perform the hard reset. Image 2/2: The hard reset will erase all personal data on your device. If you would like to cancel the hard reset, press any other button.
  • When the screen powers on, you will see an instructional message.

  • Press the volume up button to perform the hard reset.

  • The hard reset will erase all personal data on your device. If you would like to cancel the hard reset, press any other button.

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Image 1/1:
  • Your device will display this screen after a few seconds. Press the Volume Up button to boot your phone.

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Image 1/2: Image 2/2:
  • Your phone will display this screen. If you would like to import your SIM contacts now, tap "Import SIM contacts" and tap "Next". Otherwise, tap "Cancel".

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Conclusion

You have just performed a hard reset on your HTC Fortress. All personal data on your phone has been deleted, and your phone is now back to its default settings.

6 other people completed this guide.

Lucas David

Member since: 04/19/2013

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Cal Poly, Team 4-13, Maness Spring 2013 Member of Cal Poly, Team 4-13, Maness Spring 2013

CPSU-MANESS-S13S4G13

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One Comment

great information thanks.

regards

Jrubio - Reply

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