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Hard / Factory Reset

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Time Required: 5 - 10 minutes
Difficulty: Very easy
Community-Contributed Guide

An awesome member of our community made this guide. It was not created by iFixit staff.

Hard / Factory Reset

Introduction

Go to step 1 ↓

If you forgot your screen PIN, pattern, password lock you can enter the phone menu with your Google account installed on this phone before. If you can't do this, the only way to bypass the security is Factory reset.

!!! Warning !!!

This will erase all your information (address book, apps, pictures, downloads, etc.)!

There are two ways to do a factory reset with hardware buttons.


________________________ Video tutorial: ________________________

Video Overview

    1. Hard / Factory Reset, Hard Reset - Method One:: step 1, image 1 of 3 Hard / Factory Reset, Hard Reset - Method One:: step 1, image 2 of 3 Hard / Factory Reset, Hard Reset - Method One:: step 1, image 3 of 3
      • Switch off the phone.

      • Pres the Power button and when you feel a vibration release it and press and hold the Volume Up button.

      • From Boot mode menu select [Recovery mode] (use Volume Up for navigation and volume doun for OK).

      • Now you are in the known Android System recovery menu. Use again the Volume Up for navigation and the Volume Down for OK and select one by one: wipe data/factory reset - Yes -- delete all user data - reboot system now.

      • Tis will reboot the device and will restore to its default settings.

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    2. Hard / Factory Reset, Factory Reset - Method Two: step 2, image 1 of 3 Hard / Factory Reset, Factory Reset - Method Two: step 2, image 2 of 3 Hard / Factory Reset, Factory Reset - Method Two: step 2, image 3 of 3
      • Switch off the phone.

      • Press the Power button and wen you fill the vibration, release the Power button and press and hold the Volume Down button.

      • Now the device is in Factory mode. Use the Volume Up/Down buttons for movement and the Power button for OK and select Clear eMMC.

      • That's all. The phone will reboot and will be restored to a factory settings.

      • .

      • .

      • Did you do it successfully?

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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31 other people completed this guide.

ZFix

Member since: 12/09/13

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330 Guides authored

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22 Guide Comments

great simple clear instructions - did exactly what you said - phone back up and running good as new! Thanks. M

Marty - Reply Share

Thanks. The phone has reset.

melandart - Reply Share

“eMMC is busy can't format, please retry”

What do we do?

richterrea - Reply Share

Today I also met this message. How did you solve this problem? Thanks, Zoltan (HUN)

Zoltán Bocskai - Reply Share

HI!, I did the “clear eMMc” method but still my MePop_V03 phone still stock on logo screen.

what should I do?

Please help me .thanks in advance God bless

Herbert Redondo - Reply Share

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