Introduction

This guide will walk you through the process of replacing a faulty or damaged webcam in an HP Stream 11 laptop. This should take you about 10-15 minutes.

Before disassembly, unplug and power off the Stream 11. Turn the laptop over to access the lower case. Using a metal spudger, remove the two small elliptical screw covers and the two large circular screw covers closest to the screen.
  • Before disassembly, unplug and power off the Stream 11.

  • Turn the laptop over to access the lower case.

  • Using a metal spudger, remove the two small elliptical screw covers and the two large circular screw covers closest to the screen.

Add Comment

Remove the eleven 5.6 mm Phillips #00 screws. Remove the eleven 5.6 mm Phillips #00 screws.
  • Remove the eleven 5.6 mm Phillips #00 screws.

Add Comment

Turn the computer upright and lift the screen. Carefully use the metal spudger to pry the plastic keyboard cover from the base. When using the metal spudger, be careful not to press into the components underneath the keyboard cover. If possible, use a standard spudger or plastic opening tool to remove the keyboard cover.
  • Turn the computer upright and lift the screen.

  • Carefully use the metal spudger to pry the plastic keyboard cover from the base.

    • When using the metal spudger, be careful not to press into the components underneath the keyboard cover. If possible, use a standard spudger or plastic opening tool to remove the keyboard cover.

  • Work the spudger around the cover to release the clips attaching the cover to the base.

  • Be patient when removing the cover, as there are many clips and it may take some time.

Add Comment

Using tweezers, unplug the cable connecting the ClickPad to the base. Remove the plastic keyboard cover. The cover is attached to the ClickPad by a cable. Be careful not to lift the cover too far so you do not damage this cable.
  • Using tweezers, unplug the cable connecting the ClickPad to the base.

  • Remove the plastic keyboard cover.

  • The cover is attached to the ClickPad by a cable. Be careful not to lift the cover too far so you do not damage this cable.

Add Comment

Tilt the top of the keyboard plate up until you separate it from the base. Continue to lift the keyboard toward you slowly.
  • Tilt the top of the keyboard plate up until you separate it from the base.

  • Continue to lift the keyboard toward you slowly.

Add Comment

Lift up the retaining flaps on the ZIF connectors securing the two keyboard ribbon cables. After disengaging the connectors, gently unplug both ribbon cables. After disengaging the connectors, gently unplug both ribbon cables.
  • Lift up the retaining flaps on the ZIF connectors securing the two keyboard ribbon cables.

  • After disengaging the connectors, gently unplug both ribbon cables.

Add Comment

Lift the black flap on the display cable ZIF connector. After lifting the flap, gently pull the display cable from its socket. Disconnect the wireless antenna from the wireless card.
  • Lift the black flap on the display cable ZIF connector.

  • After lifting the flap, gently pull the display cable from its socket.

  • Disconnect the wireless antenna from the wireless card.

  • Remove the four 2.2 mm Phillips #00 screws on the left and right sides of the laptop.

Add Comment

Use tweezers to remove the screw covers from the lid. Remove the two 2.2 mm Phillips #000 screws. Use a plastic opening tool to disengage the front part of the lid.
  • Use tweezers to remove the screw covers from the lid.

  • Remove the two 2.2 mm Phillips #000 screws.

  • Use a plastic opening tool to disengage the front part of the lid.

Add Comment

Use the tweezers to remove the wire connected to the webcam.
  • Use the tweezers to remove the wire connected to the webcam.

Add Comment

Use the tweezers to pull the webcam off of the frame.
  • Use the tweezers to pull the webcam off of the frame.

Add Comment

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Spenser Mason

Member since: 02/04/2016

1,311 Reputation

6 Guides authored

Team

USF Tampa, Team 3-5, Wollert Spring 2016 Member of USF Tampa, Team 3-5, Wollert Spring 2016

USFT-WOLLERT-S16S3G5

5 Members

7 Guides authored

0 Comments

Add Comment

View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 13

All Time: 150