Introduction

Sometimes the ClickPad of the HP Stream 11-d020nr may stop working effectively. This could be caused by either a hardware or software issue. Either way, this replacement is pretty straightforward. To avoid potential electrical hazards, be sure that the laptop is unplugged and shut down before beginning your repair.

Before disassembly, unplug and power off the Stream 11. Turn the laptop over to access the lower case. Using a metal spudger, remove the two small elliptical screw covers and the two large circular screw covers closest to the screen.
  • Before disassembly, unplug and power off the Stream 11.

  • Turn the laptop over to access the lower case.

  • Using a metal spudger, remove the two small elliptical screw covers and the two large circular screw covers closest to the screen.

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Remove the eleven 5.6 mm Phillips #00 screws. Remove the eleven 5.6 mm Phillips #00 screws.
  • Remove the eleven 5.6 mm Phillips #00 screws.

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Turn the computer upright and lift the screen. Carefully use the metal spudger to pry the plastic keyboard cover from the base. When using the metal spudger, be careful not to press into the components underneath the keyboard cover. If possible, use a standard spudger or plastic opening tool to remove the keyboard cover.
  • Turn the computer upright and lift the screen.

  • Carefully use the metal spudger to pry the plastic keyboard cover from the base.

    • When using the metal spudger, be careful not to press into the components underneath the keyboard cover. If possible, use a standard spudger or plastic opening tool to remove the keyboard cover.

  • Work the spudger around the cover to release the clips attaching the cover to the base.

  • Be patient when removing the cover, as there are many clips and it may take some time.

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Using tweezers, unplug the cable connecting the ClickPad to the base. Remove the plastic keyboard cover. The cover is attached to the ClickPad by a cable. Be careful not to lift the cover too far so you do not damage this cable.
  • Using tweezers, unplug the cable connecting the ClickPad to the base.

  • Remove the plastic keyboard cover.

  • The cover is attached to the ClickPad by a cable. Be careful not to lift the cover too far so you do not damage this cable.

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On the back of the plastic keyboard cover, remove the two 2 mm Phillips #000 screws. On the back of the plastic keyboard cover, remove the two 2 mm Phillips #000 screws.
  • On the back of the plastic keyboard cover, remove the two 2 mm Phillips #000 screws.

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Lift up the plastic cover to release the ClickPad.
  • Lift up the plastic cover to release the ClickPad.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Spenser Mason

Member since: 02/04/2016

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USF Tampa, Team 3-5, Wollert Spring 2016 Member of USF Tampa, Team 3-5, Wollert Spring 2016

USFT-WOLLERT-S16S3G5

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2 Comments

windows 8.1 y windows 10 no detectan el clickpad ni en el administrador de dispositivos, como si no existiera pero al arrancar de un cdlive de ubuntu lo reconoce perfectamente. alguien sabra que podria ser?

Oscar - Reply

Can you give the Product number of the part?

NÖME Technologys and Designs - Reply

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