Introduction

If the webcam in you HP Stream 11-d010nr is showing signs of being faulty or damaged, such as not displaying video, it may need to be replaced. This guide will show you the steps necessary to do so.

What you need

Step 1 Pry out the inserts

HP Stream 11-d010nr Webcam Replacement, Pry out the inserts: step 1, image 1 of 2

HP Stream 11-d010nr Webcam Replacement, Pry out the inserts: step 1, image 2 of 2

Unplug and turn off the HP Stream 11 before disassembling the device.
Using a spudger, gently pry off the two elliptical rubber inserts located in the top corners.
Carefully remove the two circular rubber inserts positioned beneath the removed elliptical inserts.

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Step 2 Unscrew the back cover

HP Stream 11-d010nr Webcam Replacement, Unscrew the back cover: step 2, image 1 of 1

Using a Phillips #1 screwdriver, remove the eleven 5.6 mm screws securing the back cover.
Keep the screws in a safe place for reassembly.

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Step 3 Pry the keyboard casing up

HP Stream 11-d010nr Webcam Replacement, Pry the keyboard casing up: step 3, image 1 of 2

HP Stream 11-d010nr Webcam Replacement, Pry the keyboard casing up: step 3, image 2 of 2

Using an iFixit opening tool, carefully pry open the case to separate the keyboard from the main body. Work slowly to avoid damaging the edges.
HP Stream 11s tend to be really difficult to open. If your device is not opening with a standard iFixit opening tool, use a nylon spudger, then the metal spudger, or a metal Jimmy as the last resort.
When using the metal spudger or Jimmy, be careful not to bring these tools into contact with any electronic components of the device as this can damage the device.

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Step 4 Identify the connectors

HP Stream 11-d010nr Webcam Replacement, Identify the connectors: step 4, image 1 of 1

Carefully lift the keyboard and identify the three ribbon cables connecting the main body of the laptop to the keyboard.
Lift the keyboard with extreme care to avoid damaging the delicate ribbon cables. Applying excessive force can easily tear or break them easily.

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Step 5 Disconnect the cables

HP Stream 11-d010nr Webcam Replacement, Disconnect the cables: step 5, image 1 of 3

HP Stream 11-d010nr Webcam Replacement, Disconnect the cables: step 5, image 2 of 3

HP Stream 11-d010nr Webcam Replacement, Disconnect the cables: step 5, image 3 of 3

Using a spudger, gently lift the flaps on the ZIF connectors to release the three ribbon cables securely attached to them.
Carefully disconnect the three ribbon cables.

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