Introduction

If the hard drive is malfunctioning or needs to be upgraded, use this guide to replace it.

  1. Shut down the computer.
    • Shut down the computer.

    • Disconnect the power and all external devices connected to the computer.

      • Working on your device while it is turned on may result in electric shock.

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  2. Use a Metal Spudger and  remove the rubber foot closet from the bottom  of the  laptop.
    • Use a Metal Spudger and remove the rubber foot closet from the bottom of the laptop.

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    • Remove all of the screws located on the bottom of the laptop:

      • 5 Phillips 2.4 x 5.7 mm screws

      • 5 Phillips 2.0 x 5.0 mm screws

        • Make special note of each screw and screw lock size and location during removal and replacement.

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    • Turn the computer over onto its base, with the computer open and the keyboard facing upward.

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    • The keyboard is attached internally by clips. Use a small amount of force when removing the keyboard.

    • Use the Plastic Opening Tool to separate the keyboard from the base of the laptop.

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    • Raise the keyboard slightly to access the touch pad and keyboard cables.

      • Raising the keyboard too far or with excessive force may cause damage to the keyboard, touch pad cables, or their connectors.

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    • Disconnect the ribbon cables attaching the touch pad and keyboard to the system board (motherboard).

      • Using the Heavy-Duty Spudger lift up the plastic locks connecting the ribbon cable to the motherboard.

      • Use the blue plastic tab on the ribbon cable to pull it out from the lock on the motherboard.

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    • Lift the keyboard away from the base of the laptop.

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    • Using the Phillips 00 Screwdriver, remove 6 Phillips 2.0 x 4.6 mm screws from the perimeter of the battery.

      • Make special note of each screw and screw lock size and location during removal and replacement.

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    • Carefully lift the battery up from lower right corner and disconnect it from the motherboard.

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    • Disconnect the ribbon cables attaching the hard drive to the system board (motherboard).

      • Using the Heavy-Duty Spudger lift up the plastic locks connecting the ribbon cable to the motherboard.

      • Use the purple plastic tab on the ribbon cable to pull it out from the lock on the motherboard.

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    • Using the Phillips00 Screw Driver, remove 4 Phillips 2.0 x 4.6 mm screws around the perimeter of the hard drive.

      • Make special note of each screw and screw lock size and location during removal and replacement.

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    • Using the tab provided, lift and remove the hard drive out of the laptop base.

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    • Using the Phillips00 Screw Driver, remove 4 Phillips 3.0 x 3.7 mm screws on exterior mounting bracket.

      • There are 2 Phillips screws on each side of the hard drive bracket.

      • Make special note of each screw and screw lock size and location during removal and replacement.

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    • Remove the mounting bracket.

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Conclusion

Follow these instructions in reverse order to reassemble your device.

2 other people completed this guide.

Subhleen

Member since: 02/01/2017

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5 Guides authored

Team

UW Tacoma, Team 1-6, Rose Winter 2017 Member of UW Tacoma, Team 1-6, Rose Winter 2017

UWT-ROSE-W17S1G6

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5 Comments

Awesome. Thanks. This helped me a lot.

Gouse Khan - Reply

Can anyone tell me the model number of the hdd ribbon cable please :)

James Harris - Reply

I need to replace the data ribbon as well.

KurwynK -

Found it. part# 856011–001

KurwynK - Reply

My HP Pavilion X360 M3-u00ldx is not recognizing my brand new Samsung 860 Evo 500GB ssd. Upon start up I get  3F0 error which states there is no hard drive. When I boot to a Windows 10 disc it also doesn't recognize it.

 

Any suggestions on how it can be recognized is appreciated.

 

Thank you for looking.

downdog89 - Reply

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