1. Remove the plug from the outlet and from the back of the device
    • Remove the plug from the outlet and from the back of the device

    • Remove the USB Cable from your computer and from the back of the device.

  2. Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length.
    • Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length.

  3. Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length
    • Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length

  4. In step 2, you removed the screw from the blue indicated area.
    • In step 2, you removed the screw from the blue indicated area.

    • Gently pop off the black cover that the phone rests on. Underneath this cover, you will find two more screws.

    • Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length

  5. Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length.
    • Using your Torx T10 screwdriver, remove the screws indicated in the picture. Screws are 13mm in length.

  6. Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

    Browse Our Store

    Ever fixed something? That’s Genius.

    Share your repair story with #ImAGenius

    We Are All Geniuses

    Share your repair story with #ImAGenius

  7. Once the rear plastic panel has been removed, you are ready to replace and repair the necessary parts.
    • Once the rear plastic panel has been removed, you are ready to replace and repair the necessary parts.

  8. Using the plastic opening tool, Pry off the front black plastic panel on screen area. This panel has the HP symbol on the front.
    • Using the plastic opening tool, Pry off the front black plastic panel on screen area. This panel has the HP symbol on the front.

  9. Using the T10 Torx screwdriver, unscrew the 7 screws on the panel indicated in the picture. These screws are 13mm in length.
    • Using the T10 Torx screwdriver, unscrew the 7 screws on the panel indicated in the picture. These screws are 13mm in length.

    • Then, remove this panel.

  10. Pull off the rubber buttons. This will come off easily. You will see the green motherboard underneath.
    • Pull off the rubber buttons. This will come off easily.

    • You will see the green motherboard underneath.

  11. Remove black paper tray by pulling it straight out. If you are standing directly in front of it, you will be pulling it toward you.
    • Remove black paper tray by pulling it straight out. If you are standing directly in front of it, you will be pulling it toward you.

  12. Pull off the entire black front panel (where the motherboard rest on) by unfolding it forward (as if you’re fixing a paper jam) and pull it forward until it pops off. Begin with the right side first. Once the right side is free, do the same on the left side. Begin with the right side first. Once the right side is free, do the same on the left side.
    • Pull off the entire black front panel (where the motherboard rest on) by unfolding it forward (as if you’re fixing a paper jam) and pull it forward until it pops off.

    • Begin with the right side first. Once the right side is free, do the same on the left side.

  13. Follow the wires from the left side of the keypad motherboard (on the panel you just removed) to the main motherboard and carefully unplug the wires from the main motherboard (located in the upper left corner.)
    • Follow the wires from the left side of the keypad motherboard (on the panel you just removed) to the main motherboard and carefully unplug the wires from the main motherboard (located in the upper left corner.)

  14. Wiggle wires through the hole in the bottom left corner of the printer so that the keypad motherboard panel disconnects completely from the printer.
    • Wiggle wires through the hole in the bottom left corner of the printer so that the keypad motherboard panel disconnects completely from the printer.

    • To easily fit it through the hole, turn the white piece at the tip of the wires horizontally.

  15. Finally, pull wires upward, where the black tape on the wires is. The green motherboard will become disconnected from the panel.
    • Finally, pull wires upward, where the black tape on the wires is.

    • The green motherboard will become disconnected from the panel.

  16. Reverse the steps to replace your new keypad motherboard.
    • Reverse the steps to replace your new keypad motherboard.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Ashley Beauchemin

Member since: 10/20/2014

101 Reputation

1 Guide authored

Team

UMass Dartmouth, Team 1-1, Duarte Fall 2014 Member of UMass Dartmouth, Team 1-1, Duarte Fall 2014

UMASSD-DUARTE-F14S1G1

4 Members

6 Guides authored

0 Comments

View Statistics:

Past 24 Hours: 1

Past 7 Days: 4

Past 30 Days: 9

All Time: 318