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HP Envy x360 15m-cn0012dx TrackPad Replacement

Introduction

If your HP Envy x360 m Convertible (Model 15m-cn0012dx) trackpad is not responding use this guide to replace it

A faulty trackpad does not respond to touch or can be lagging.

Before starting, make sure all external connections are unplugged and the computer is turned off.

What you need

  1. HP Envy x360 15m-cn0012dx TrackPad Replacement, TrackPad: step 1, image 1 of 2 HP Envy x360 15m-cn0012dx TrackPad Replacement, TrackPad: step 1, image 2 of 2

    • Make sure the computer is turned off, and remove all cables.

    • Set the laptop face down.

    • Peel back the grey screw guards, along the top and bottom edge of the back case. It may be helpful to use a spudger to get started.

    • Peel slowly to avoid tearing the rubber covers.

    Edit

  2. HP Envy x360 15m-cn0012dx TrackPad Replacement: step 2, image 1 of 3 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 2, image 2 of 3 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 2, image 3 of 3

    • Using the Phillips #0 screwdriver, remove the seven 5mm screws from the back case.

    Edit

  3. HP Envy x360 15m-cn0012dx TrackPad Replacement: step 3, image 1 of 3 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 3, image 2 of 3 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 3, image 3 of 3

    • Pry open the back cover using the iFixit Opening Tool.

    • While using the tool, place a pick at each corner of the computer (be careful and do it slowly).

    • Once all the corners are slightly lifted, carefully pop off the back cover.

    Edit

  5. HP Envy x360 15m-cn0012dx TrackPad Replacement: step 4, image 1 of 2 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 4, image 2 of 2

    • The battery rest above the trackpad and connects to the black port with the gold pins at the bottom right corner of the motherboard.

    • Remove the screws around the perimeter of the battery holding it down with a Phillips #0 screwdriver.

    • Disconnect the battery cable from the motherboard.

    • Remove the battery by lifting it out of the laptop case.

    Edit

  6. HP Envy x360 15m-cn0012dx TrackPad Replacement: step 5, image 1 of 2 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 5, image 2 of 2

    • Using a Phillips #0 screwdriver, remove the four 4mm screws from the metal plate covering the bottom edge of the trackpad.

    • Using a Phillips #0 screwdriver, remove the three 4mm screws from the top edge of the trackpad.

    • Remove the metal plate.

    Edit

  7. HP Envy x360 15m-cn0012dx TrackPad Replacement: step 6, image 1 of 3 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 6, image 2 of 3 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 6, image 3 of 3

    • Use the iFixit opening tool, lift up the black lock tab of the ZIF connector.

    • Pull out the ribbon cable from the trackpad connector.

    Edit

  8. HP Envy x360 15m-cn0012dx TrackPad Replacement: step 7, image 1 of 2 HP Envy x360 15m-cn0012dx TrackPad Replacement: step 7, image 2 of 2

    • Remove the trackpad from the device, lifting the bottom edge first.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

with 3 other contributors

Grace Daleki

Member since: 02/04/20

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Team

UW Stout, Team S1-G3, Schneider-Bateman Spring 2020 Member of UW Stout, Team S1-G3, Schneider-Bateman Spring 2020

UWSTOUT-SCHNEIDER-BATEMAN-S20S1G3

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