Menu

Your Settings

My Workbench

Get quick access to guides, parts, and answers for your devices
My Cart

Looks like your cart is empty

Browse Our Store

HP Chromebook 11 G4 Keyboard Replacement

Written By: Jair Herrera (and 5 other contributors)
  • Comments: 2
  • Favorites: 0
  • Completions: 1

Difficulty

Moderate

Steps

8

Time Required

5 - 10 minutes

Sections

1

Flags

0

Introduction

This guide will walk you through the replacement process of a defective or broken keyboard on your HP Chromebook 11 G4. Removing the keyboard is also the basic step to accessing all of the other internal components.

Tools

Buy these tools

Parts

Buy these parts

  1. Position the closed Chromebook with the rubber pads are facing up.

    • Position the closed Chromebook with the rubber pads are facing up.

    Edit

  2. Slide the flat end of the spudger under the rubber pads at the upper right-hand and the upper left-hand corners. Pry off the rubber pads to reveal a screw under each pad.

    • Slide the flat end of the spudger under the rubber pads at the upper right-hand and the upper left-hand corners.

    • Pry off the rubber pads to reveal a screw under each pad.

    • The rubber pads are attached with a strong adhesive. The force applied may damage the pads.

    Edit

  3. Remove the eleven 6mm Phillips #1 screws. Remove the eleven 6mm Phillips #1 screws.

    • Remove the eleven 6mm Phillips #1 screws.

    Edit

  5. Flip over the Chromebook and open it.

    • Flip over the Chromebook and open it.

    Edit

  6. Insert the flat end of the spudger between the bottom body of the Chromebook and keyboard body. Slide the spudger along the gap, applying downward pressure to separate the two components.

    • Insert the flat end of the spudger between the bottom body of the Chromebook and keyboard body.

    • Slide the spudger along the gap, applying downward pressure to separate the two components.

    • You should hear popping sounds as you slide the spudger along the edge.

    • If the spudger gets stuck while sliding, simply slide the spudger back for a bit, and continue sliding forward.

    Edit

  7. Lift the bottom of the keyboard assembly to reveal the internal components of the device.

    • Lift the bottom of the keyboard assembly to reveal the internal components of the device.

    Edit

  8. Use the pointed end of the spudger to flip up the black tabs on the two ZIF connectors located on the motherboard. Disconnect the ribbon cables from the motherboard by gently sliding them out of their sockets. Disconnect the ribbon cables from the motherboard by gently sliding them out of their sockets.

    • Use the pointed end of the spudger to flip up the black tabs on the two ZIF connectors located on the motherboard.

    • Disconnect the ribbon cables from the motherboard by gently sliding them out of their sockets.

    Edit

  9. Remove the keyboard assembly by lifting it off the laptop base.

    • Remove the keyboard assembly by lifting it off the laptop base.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Author

with 5 other contributors

Jair Herrera

Member since: 04/26/2017

610 Reputation

4 Guides authored

Badges: 11

+8 more badges

Team

Cal Poly, Team S16-G5, Banghart Winter 2018 Member of Cal Poly, Team S16-G5, Banghart Winter 2018

CPSU-BANGHART-W18S16G5

5 Members

10 Guides authored

2 Comments

Add a comment

How do you remove the keyboard from the assembly though? And I wish there was a mention of the fact that the heat sink is attached to the keyboard assembly.

Kyle B - Reply

Same question as the person above. I need to remove the keyboard from the assembly.

Stephen Mason - Reply

Add Comment

View Statistics:

Past 24 Hours: 1

Past 7 Days: 52

Past 30 Days: 199

All Time: 4,178