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HP310-1037 Touchsmart PC with a dead hard drive. The hard drive is located behind the stand cover. Lay the PC flat on the front to gain access to the stand cover Remove the single screw that holds the stand cover to the chassis with a flat tip screwdriver
  • HP310-1037 Touchsmart PC with a dead hard drive. The hard drive is located behind the stand cover.

  • Lay the PC flat on the front to gain access to the stand cover

  • Remove the single screw that holds the stand cover to the chassis with a flat tip screwdriver

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Remove the stand cover The hard drive caddy is held in place with 1 Phillips screw Use a #0 Phillips screwdriver to remove that screw
  • Remove the stand cover

  • The hard drive caddy is held in place with 1 Phillips screw

  • Use a #0 Phillips screwdriver to remove that screw

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Lift the handle on the hard drive caddy and pull it to the backside. This will remove the hard drive caddy from the computer. To remove the hard drive from the caddy, turn it over. There are four Phillips scres that hold the hard drive in place.
  • Lift the handle on the hard drive caddy

  • and pull it to the backside. This will remove the hard drive caddy from the computer.

  • To remove the hard drive from the caddy, turn it over. There are four Phillips scres that hold the hard drive in place.

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Once the four screws are removed, slide the hard drive out of the caddy. Here is the failed drive. It is a Hitachi HDS721010CLA332. Failure with this drive is all to common.
  • Once the four screws are removed, slide the hard drive out of the caddy.

  • Here is the failed drive. It is a Hitachi HDS721010CLA332. Failure with this drive is all to common.

Where can I Get This Hard Drive? If you can e-mail me alan.becerril14@gmail.com

Alan Becerril - Reply

Black Friday
Broken doesn't stand a chance.
Remove the four Torx/Flathead screws securing the stand.
  • Remove the four Torx/Flathead screws securing the stand.

  • Lift the bottom part of the stand upwards, and it will come off.

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Remove the four Torx/Flathead screws securing the back cover.
  • Remove the four Torx/Flathead screws securing the back cover.

  • Also unscrew the two captive Philips screws securing the disc drive, as these two screws also secure the back cover.

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Remove the seven silver Torx/Flathead screws securing the metal shield.
  • Remove the seven silver Torx/Flathead screws securing the metal shield.

  • Remove the single black Torx/Flathead screw securing the metal shield.

  • Remove the cables strung through the shield.

  • Pull up on the shield to remove it.

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Remove the two Torx/Flathead screws securing the fan.
  • Remove the two Torx/Flathead screws securing the fan.

  • Pull up on the fan connector to remove it.

  • Lift the fan to remove it.

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Remove the six Philips screws securing the heatsink assembly to the motherboard.
  • Remove the six Philips screws securing the heatsink assembly to the motherboard.

  • Carefully lift the heatsink. If it won't come off, twist it as you pull it off. If it still won't come off, pull harder.

  • Unfortunately, if you have to resort to pulling harder, the processor will likely come off with the heatsink. If this happens, use an adjustable heat gun set to ~200C to soften the thermal paste, first.

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Remove all attached connectors from the motherboard.
  • Remove all attached connectors from the motherboard.

  • Remove the four remaining screws securing the motherboard. You're done!

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Joseph Sctbunio

Member since: 09/23/2017

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