HP310-1037 Touchsmart PC with a dead hard drive. The hard drive is located behind the stand cover.
  • HP310-1037 Touchsmart PC with a dead hard drive. The hard drive is located behind the stand cover.

  • Lay the PC flat on the front to gain access to the stand cover

  • Remove the single screw that holds the stand cover to the chassis with a flat tip screwdriver

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Remove the stand cover
  • Remove the stand cover

  • The hard drive caddy is held in place with 1 Phillips screw

  • Use a #0 Phillips screwdriver to remove that screw

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  • Lift the handle on the hard drive caddy

  • and pull it to the backside. This will remove the hard drive caddy from the computer.

  • To remove the hard drive from the caddy, turn it over. There are four Phillips scres that hold the hard drive in place.

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  • Once the four screws are removed, slide the hard drive out of the caddy.

  • Here is the failed drive. It is a Hitachi HDS721010CLA332. Failure with this drive is all to common.

Where can I Get This Hard Drive? If you can e-mail me alan.becerril14@gmail.com

Alan Becerril - Reply

  • Remove the four Torx/Flathead screws securing the stand.

  • Lift the bottom part of the stand upwards, and it will come off.

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  • Remove the four Torx/Flathead screws securing the back cover.

  • Also unscrew the two captive Philips screws securing the disc drive, as these two screws also secure the back cover.

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  • Remove the seven silver Torx/Flathead screws securing the metal shield.

  • Remove the single black Torx/Flathead screw securing the metal shield.

  • Remove the cables strung through the shield.

  • Pull up on the shield to remove it.

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  • Remove the two Torx/Flathead screws securing the fan.

  • Pull up on the fan connector to remove it.

  • Lift the fan to remove it.

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  • Remove the six Philips screws securing the heatsink assembly to the motherboard.

  • Carefully lift the heatsink. If it won't come off, twist it as you pull it off. If it still won't come off, pull harder.

  • Unfortunately, if you have to resort to pulling harder, the processor will likely come off with the heatsink. If this happens, use an adjustable heat gun set to ~200C to soften the thermal paste, first.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Joseph Sctbunio

Member since: 09/23/2017

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