1. HP310-1037 Touchsmart PC with a dead hard drive. The hard drive is located behind the stand cover.
    • HP310-1037 Touchsmart PC with a dead hard drive. The hard drive is located behind the stand cover.

    • Lay the PC flat on the front to gain access to the stand cover

    • Remove the single screw that holds the stand cover to the chassis with a flat tip screwdriver

  2. Remove the stand cover
    • Remove the stand cover

    • The hard drive caddy is held in place with 1 Phillips screw

    • Use a #0 Phillips screwdriver to remove that screw

    • Lift the handle on the hard drive caddy

    • and pull it to the backside. This will remove the hard drive caddy from the computer.

    • To remove the hard drive from the caddy, turn it over. There are four Phillips scres that hold the hard drive in place.

    • Once the four screws are removed, slide the hard drive out of the caddy.

    • Here is the failed drive. It is a Hitachi HDS721010CLA332. Failure with this drive is all to common.

    • Remove the four Torx/Flathead screws securing the stand.

    • Lift the bottom part of the stand upwards, and it will come off.

    • Remove the four Torx/Flathead screws securing the back cover.

    • Also unscrew the two captive Philips screws securing the disc drive, as these two screws also secure the back cover.

    • Remove the seven silver Torx/Flathead screws securing the metal shield.

    • Remove the single black Torx/Flathead screw securing the metal shield.

    • Remove the cables strung through the shield.

    • Pull up on the shield to remove it.

    • Remove the two Torx/Flathead screws securing the fan.

    • Pull up on the fan connector to remove it.

    • Lift the fan to remove it.

    • Remove the six Philips screws securing the heatsink assembly to the motherboard.

    • Carefully lift the heatsink. If it won't come off, twist it as you pull it off. If it still won't come off, pull harder.

    • Unfortunately, if you have to resort to pulling harder, the processor will likely come off with the heatsink. If this happens, use an adjustable heat gun set to ~200C to soften the thermal paste, first.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Joseph Sctbunio

Member since: 09/23/2017

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