Introduction

If your device is failing to reboot or save your short-term data, then the RAM might need to be checked or replaced. The RAM specializes in saving short-term data for the device to function properly.

What you need

Step 1 Bottom Case

HP 15-db0004dx RAM Replacement, Bottom Case: step 1, image 1 of 2

HP 15-db0004dx RAM Replacement, Bottom Case: step 1, image 2 of 2

Turn the laptop off and unplug it before starting.
Flip your laptop over, face down.

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Step 2

Peel off the two long rubber grips running lengthwise on the laptop.

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Step 3

Using a Phillips #000 screwdriver, remove the eleven 10 mm screws located on the underside of the laptop, that are holding the back panel in place.

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Step 4

Carefully slide the optical drive out of the laptop.

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Step 5

Use a plastic opening tool to separate the back panel from the laptop.
For an easier removal, start at the corner and run the tool along the edge of the cover.
If you do not have a plastic opening tool, open it carefully using your hands, as shown.
Be careful to not bend the back panel, or to not apply too much pressure and force, doing so could cause the panel to break.

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Step 6 RAM

HP 15-db0004dx RAM Replacement, RAM: step 6, image 1 of 1

Gently pull apart the two silver arms securing the RAM until it slightly flips up.
Pull the RAM directly out of its port.

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Step 7

To put the RAM back into the device. Have the RAM facing you with the four grey boxes towards you. Then carefully slide it under the first grey bar shown circled in the picture and push slightly downwards as it will pop back into place.

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