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Introduction

This guide will show you how to find your RAM and how to remove it properly. To determine that the RAM is the source of your issue, make sure to troubleshoot first by following the steps listed here and here. To replace faulty or corrupt RAM or upgrade the RAM capacity on your laptop, follow this guide.

  1. HP 15-bs168cl RAM Replacement, Battery: step 1, image 1 of 2 HP 15-bs168cl RAM Replacement, Battery: step 1, image 2 of 2
    • Unplug your laptop from its power adapter.

    • Turn the laptop over.

  2. HP 15-bs168cl RAM Replacement: step 2, image 1 of 2 HP 15-bs168cl RAM Replacement: step 2, image 2 of 2
    • Slide the Battery lock slider to the right until you see the “Unlocked” lock symbol.

  3. HP 15-bs168cl RAM Replacement: step 3, image 1 of 2 HP 15-bs168cl RAM Replacement: step 3, image 2 of 2
    • Slide the Battery release slider towards the battery while pulling the battery out.

  4. HP 15-bs168cl RAM Replacement, RAM: step 4, image 1 of 2 HP 15-bs168cl RAM Replacement, RAM: step 4, image 2 of 2
    • Use a Phillips #0 screwdriver to remove the six 10.5 mm screws visible on the bottom of the laptop.

  5. HP 15-bs168cl RAM Replacement: step 5, image 1 of 2 HP 15-bs168cl RAM Replacement: step 5, image 2 of 2
    • Carefully peel the four rubber feet off the bottom to reveal the four hidden screws.

    • Use a Phillips #0 screwdriver to remove the four 10.5 mm screws.

  6. HP 15-bs168cl RAM Replacement: step 6, image 1 of 1
    • Remove the DVD drive by carefully sliding it out.

  7. HP 15-bs168cl RAM Replacement: step 7, image 1 of 3 HP 15-bs168cl RAM Replacement: step 7, image 2 of 3 HP 15-bs168cl RAM Replacement: step 7, image 3 of 3
    • Flip the laptop over and open the screen.

    • Carefully use a flat plastic card to separate the bottom plastic shell from the main body of the computer. Slowly slide the plastic card around the computer in between the two halves of its casing.

    • Flip the computer back over and remove the bottom plastic shell.

  8. HP 15-bs168cl RAM Replacement: step 8, image 1 of 3 HP 15-bs168cl RAM Replacement: step 8, image 2 of 3 HP 15-bs168cl RAM Replacement: step 8, image 3 of 3
    • Pop out the clips on the RAM stick using a plastic spudger.

    • Remove the RAM stick.

    • To reinsert ensure the RAM stick is aligned correctly with the notch. Push down until it clicks.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Christian Puga

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