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HP 15-R011DX RAM (Random Access Memory) Replacement

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    1. HP 15-R011DX RAM (Random Access Memory) Replacement, Battery: step 1, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement, Battery: step 1, image 2 of 2
      • Slide the lock mechanism on the left side of the laptop to the right.

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    2. HP 15-R011DX RAM (Random Access Memory) Replacement: step 2, image 1 of 1
      • While holding the right slide mechanism, remove the battery from the laptop.

      • The battery is not pictured here because it is missing from this particular device.

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    1. HP 15-R011DX RAM (Random Access Memory) Replacement, How to Access the Internal Components of an HP 15-R011DX: step 3, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement, How to Access the Internal Components of an HP 15-R011DX: step 3, image 2 of 2
      • Flip the laptop over to reveal screw locations.

      • Use a metal spudger to remove the two rear rubber feet. There are screws hidden underneath them.

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    2. HP 15-R011DX RAM (Random Access Memory) Replacement: step 4, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement: step 4, image 2 of 2
      • Remove the twelve 5mm Phillips #1 screws on the back of the laptop.

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    3. HP 15-R011DX RAM (Random Access Memory) Replacement: step 5, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement: step 5, image 2 of 2
      • Remove the DVD drive from the laptop.

      • Remove the two 3 mm Phillips #1 screws underneath the DVD drive.

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    4. HP 15-R011DX RAM (Random Access Memory) Replacement: step 6, image 1 of 3 HP 15-R011DX RAM (Random Access Memory) Replacement: step 6, image 2 of 3 HP 15-R011DX RAM (Random Access Memory) Replacement: step 6, image 3 of 3
      • Flip the laptop and open.

      • Detach the keyboard by prying it free from the laptop using a spudger.

      • Do not completely remove the keyboard yet. It is still attached by a ribbon cable.

      • Disconnect the keyboard ribbon cable.

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    5. HP 15-R011DX RAM (Random Access Memory) Replacement: step 7, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement: step 7, image 2 of 2
      • Disconnect the two narrow ribbon cables to the left of the keyboard connection.

      • Remove five 4 mm Phillips #1 screws from the metal tray for the keyboard.

      • Pry open the plastic casing using a spudger.

      • If struggling to remove the plastic case, check that all screws have been removed.

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    1. HP 15-R011DX RAM (Random Access Memory) Replacement, Hard Drive: step 8, image 1 of 1
      • Remove two 5 mm Phillips #1 screws located at the base of the hard drive.

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    2. HP 15-R011DX RAM (Random Access Memory) Replacement: step 9, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement: step 9, image 2 of 2
      • Pull the hard drive upwards and away from the laptop.

      • The hard drive should disconnect from its port on the motherboard as shown in the second image.

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    3. HP 15-R011DX RAM (Random Access Memory) Replacement: step 10, image 1 of 1
      • Flip the hard drive over.

      • Remove the two 4 mm Phillips #1 screws from the base of the hard drive.

      • Remove the mounting brace (silver bracket) from the hard drive.

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    1. HP 15-R011DX RAM (Random Access Memory) Replacement, Motherboard: step 11, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement, Motherboard: step 11, image 2 of 2
      • Remove the remaining two 5 mm Philips #1 screws from the motherboard.

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    2. HP 15-R011DX RAM (Random Access Memory) Replacement: step 12, image 1 of 1
      • Remove the tape from the display connector attached to the motherboard.

      • Disconnect the display connector from the motherboard.

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    3. HP 15-R011DX RAM (Random Access Memory) Replacement: step 13, image 1 of 1
      • Remove one 4 mm Phillips #1 screw from the wireless chip.

      • Remove the wireless chip from the motherboard.

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    4. HP 15-R011DX RAM (Random Access Memory) Replacement: step 14, image 1 of 1
      • Remove two 5 mm Phillips #1 screws from the USB component connected to the motherboard.

      • Lift the USB component until the band connecting it to the motherboard lifts off of the laptop.

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    5. HP 15-R011DX RAM (Random Access Memory) Replacement: step 15, image 1 of 1
      • Slowly lift the motherboard out of the computer.

      • Be sure that the I/O ports on the left side of the motherboard are not stuck on the laptop frame.

      • Disconnect the power connector from the motherboard as shown in the image.

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    1. HP 15-R011DX RAM (Random Access Memory) Replacement, RAM (Random Access Memory): step 16, image 1 of 1
      • Locate the RAM drive on the underside of the motherboard.

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    2. HP 15-R011DX RAM (Random Access Memory) Replacement: step 17, image 1 of 2 HP 15-R011DX RAM (Random Access Memory) Replacement: step 17, image 2 of 2
      • Push the locking tabs outward to release the RAM chip from the motherboard.

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    3. HP 15-R011DX RAM (Random Access Memory) Replacement: step 18, image 1 of 1
      • Remove the RAM chip by pulling the drive from the connectors.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Joshua Brockman

Member since: 03/25/19

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