Introduction
If your bike isn't charging, this guide might help you fix it.
What you need
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Under normal conditions, when plugged in and not fully charged, the light on the charger should turn red.
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If it stays green (as shown) even while the bike itself indicates charging, the solution below will probably work for you.
Ask FixBot
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Vanmoof has a great video on how to remove the smart cartridge. You will need to buy the necessary Torx wrench because I don't think it comes with the bike.
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Remove all the screws from the circled plate
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Pull apart that half of the smart cartridge. There is adhesive near the charging port so it may be a bit tough to pull apart at that end.
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The pictured connector should look burnt in some way. It's possible that some end up completely melted.
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Cut the plastic off the wires and then strip them so that they can be soldered to the pins
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34 Guide Comments
Thank you. I'm not very skilled with such things, but it worked out pretty good and I didn't find it to complicated.
sure np I didn't think it was "difficult" either but the description of difficult said something like "requires soldering" so I put it as difficult 🤷♂️
Fiddly but not complex. I was using a soldering iron for the first time and just about managed it. Thanks for the post.
Hi, I have same problem, I think there is a problem with the bms ! Any idea how can I fix it ?
sorry. dont know much besides what I wrote above. If you have more details I might be able to help. There is also a vanmoof subreddit that has been able to instruct me on how to fix a lot of the issues ive had with the bike so you might try that.
