Introduction

Is your Fitbit Surge screen damaged? Read this guide to learn how to replace the LCD screen. Keep in mind that the wristband will need to be cut for this guide and it cannot be reattached.

Image 1/2: Image 2/2:
  • Unscrew all four black 3 mm Phillips screws on the underside of the watch using a T5 screwdriver.

Add Comment

Image 1/3: '''Note''': Part of the band is hard plastic. Image 2/3: '''Caution''': Once the band is cut it cannot be reattached. Image 3/3: '''Caution''': Once the band is cut it cannot be reattached.
  • Use an X-Acto knife to cut the band above, on either side, and in between the 2 screws.

  • Note: Part of the band is hard plastic.

  • Caution: Once the band is cut it cannot be reattached.

Add Comment

Image 1/2: Image 2/2:
  • Scrape away the glue beneath the hard shell portion of the band to reveal the GPS.

Add Comment

Image 1/1:
  • Use a PH000 screw head to undo the newly revealed silver 4 mm Phillips screws that were hidden beneath the glue.

Add Comment

Image 1/2: Note: the buttons will also come off. Image 2/2: Note: the buttons will also come off.
  • Using a metal spudger, push down on the plastic gray square clamps on the underside of the device to dislodge the whole silver backing.

  • Note: the buttons will also come off.

Add Comment

Image 1/1: '''Note''': A spudger may not be thin enough to fit in the seam of the device. We used the 6 inch metal ruler from the Pro Tech Toolkit.
  • Use a thin tool to pry the the device apart by lodging it between the clock face and back side of the device.

  • Note: A spudger may not be thin enough to fit in the seam of the device. We used the 6 inch metal ruler from the Pro Tech Toolkit.

Add Comment

Image 1/2: Lift the protective cover to remove it and reveal the device's screen. Image 2/2: Lift the protective cover to remove it and reveal the device's screen.
  • Remove the protective cover underneath the clock face, by unscrewing the three 2 mm Phillips screws using a PH000 screwdriver.

  • Lift the protective cover to remove it and reveal the device's screen.

Add Comment

Image 1/1:
  • Remove the LCD screen from the clock face.

Add Comment

Conclusion

To reassemble your device, follow these instructions in reverse order.

Please note that the band cannot be reattached as it must be cut in order to replace the screen.

2 other people completed this guide.

Angela Pitts

Member since: 10/11/2016

676 Reputation

4 Guides authored

Team

USF Tampa, Team 1-3, Leahy Fall 2016 Member of USF Tampa, Team 1-3, Leahy Fall 2016

USFT-LEAHY-F16S1G3

3 Members

4 Guides authored

2 Comments

Where do you purchase replacement screens?

rikconstr - Reply

Is the outer glass and screen two separate parts? If so where can I get the assembly for the outermost glass? Is the touchscreen portion of the watch the LCD itself or the outer screen? I have been searching endlessly for that part or directions on how to replace it.

Chris anderson - Reply

Add Comment

View Statistics:

Past 24 Hours: 14

Past 7 Days: 109

Past 30 Days: 559

All Time: 2,805