Introduction

This guide will show you how to replace the microphone module of the Fairphone 2.

Just peel off the back cover by starting at one of the corners and work your way around. Take off the back cover.
  • Just peel off the back cover by starting at one of the corners and work your way around.

  • Take off the back cover.

My cover is broken - the rubber is lifting from the hard plastic. What can I do? Where can I purchase replacement cases? Perhaps the iFixit app could affiliate with the parts suppliers and host a link for when parts go missing or broken.

Osh Gates - Reply

Thanks for the hint. We added a link to the spare part directly from Fairphone (also for all the other guides and parts). Be aware that Fairphone only ships to European continental countries as stated on their page: https://support.fairphone.com/hc/en-us/a...

Tobias Isakeit -

Push the battery toward the top of the phone. Pull the battery out away from the phone. Pull the battery out away from the phone.
  • Push the battery toward the top of the phone.

  • Pull the battery out away from the phone.

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After taking out the battery you can unlock the display assembly. Flip the two blue switches to the inner position. Slide the display assembly towards the bottom of the phone.
  • After taking out the battery you can unlock the display assembly.

  • Flip the two blue switches to the inner position.

  • Slide the display assembly towards the bottom of the phone.

Being technically nervous I couldn't do this. I didn't know how much pressure, pull or push was required.

Roger Halford - Reply

After I'd watched the video my confidence increased!

Roger Halford - Reply

Deck the Halls
With tools and Fix Kits
  • Another possible way of sliding the display assembly open.

Impossible de déplacer l'écran vers le bas chez moi. Je n'ose pas forcer... c'est normal?

benbahmedf - Reply

I can not slide the display assembly. Some help?

Laura Ivorra - Reply

The display sits very tight.

So you need to gently apply a little force to slide it open the first time.

It is hard to get a good grip on the two parts for a successful "magic move".

Tobias Isakeit - Reply

Leider kann ich weder mit "little force" noch mit "much force" das Display nach der Entriegelung bewegen. Wer kann mit mehr Details helfen?

Christine Heckmann - Reply

It did work for me. Make sure, you have unlocked the blue switches in step 3 (sorry, had to mention that). if you can't get a grip, you might try to lay a ruler or two credit cards on top of each other on a table that is tight at the wall,

- place the ruler/credit cards on the table and just attaching the wall

- place the PF2 with the display upside down on the table in front of the ruler/credit cards with the blue switches towards you and the headphone plug attaching the ruler/cards.

- then gently but with increasing force push your two thumbs towards the top of the main FP2 unit (or use more fingers to push both in the centre as well as on the two edges). make sure you push horizontally and that the ruler is not higher than the border of the display unit (1.5-2 mm).

(hope i could explain myself in and understandable way! ;-) )

metaworx - Reply

Thank you a lot ! This worked for me.

Nicolas Dudermel -

Thanks, it worked for us as well.

deRahier -

great tip! Thanks so much

Matthew Kelly -

Really helped! This way finally worked for me. Thanks :)

Imogen Michel -

Perfect Metaworx, it worked for me as well :)

siohdk - Reply

Your nails are slightly long? You are lucky. Hold the phone with the screen on your right palm with the blue bits facing your body. Make sure your fingernails are holding the top of the screen. Push the back of the phone with your left hand. It worked for me.

Askateth - Reply

Mit einer alten Haltekarte für SIM Cards als Hebel habe ich das Display vorsichtig abgeschoben

Joachim - Reply

Take off the display assembly.
  • Take off the display assembly.

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Remove the four Phillips #0 screws that are factory-marked with blue circles.
  • Remove the four Phillips #0 screws that are factory-marked with blue circles.

Add Comment

Take out the whole microphone module.
  • Take out the whole microphone module.

The title of this page is Microphone Module Replacement but unless I'm being dim, there is no mention of Step 8, put the new module in. I have been advised to carry out this process by The Phone Co-op because nobody could hear my voice when they phoned me. I've carried out the above 7 steps and simply replaced the existing module.

Now I can't get the phone to even start.

One dissatisfied customer, I'm afraid. The battery was 48% when I started the replacement

Roger Halford - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

33 other people completed this guide.

Tobias Isakeit

Member since: 03/31/2014

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16 Comments

Bonjour,

j'ai aussi galéré de peur de casser quelque chose, mais j'ai trouvé une solution sur le forum anglais de Fairphone:

https://forum.fairphone.com/t/fp2-teardo...

j'espère que ça t'aidera (faut oser un petit peu, voir comment ça glisse et faire un peu jouer tout ça... ça m'a pris 3/4 d'heure avant d'y arriver... sans rien endommager :) )

pacpacbouroucouta - Reply

Just a little comment. I have seen many times the so called primary microphone error of the fairphone2 on the internet. I had the problem but it had nothing to do with the microphone but with the electric connection/module to the display module. If you have this problem you can check whether the mic works fine if you press tightly together the phone around the microphone module (just call another phone and try it). If this helps, there is a good chance that the true reason are worn out plastic parts around. I fixed it by putting a millimeter of tape underneath the microphone module and before screwing it on again. Now the module gets pressed a little bit against the display module and works just fine again (for the moment). Probably the little worn out outer shell was a part of the problem, I did not have a new one, but could imagine that buying a new outer shell for the fairphone2 might rather solve the problem than changing the microphone module. Just try it yourself before ordering a new microphone.

mietzekiss - Reply

Thanks! That did the trick.

celestintaramarcaz -

Thanks! Worked for me too after trying out different thicknesses (by adding and removing layers of tape). As well as adding tape on the inside of the microphone module (on long side of inverse 'L' shape) I added a little on the inside of the case itself (case is also breaking).

On a side note, love the ability to open up and adjust my phone!

Eve Williams -

The "millimeter tape fix" has been working fine for about a week, but now I'm back to square one: still no sound at the other end. I ordered a new hard cover but still to no avail... And Fairphone is still out of microphone modules. I'm out of options, I guess I'll just send my FP2 for repair, hoping it won't take too long.

celestintaramarcaz -

Same problem, not tried solving it yet - I'm just commenting on mietzekiss' suggestion that a new outer shell might solve the problem. It's possible that caused my problem! My FP2's microphone was fine till till I changed from the original shell/back to the new, rigid two-piece shell/back. I haven't got near solving it yet because although the two parts of the shell/back were easy to separate when they came out of the box, I now can't get it off the phone … About to try harder …

Alison Tomlin - Reply

Solved, though I don't know what the root problem was. Like others, when making a call the other person could hear me, but I couldn't hear her/him unless I had the phone on loudspeaker, so it was a microphone problem. There was (above) a possibility that the new FP2 'slim case' ( 'shell/back') caused the problem. I succeeded in getting it off: fingernails weren't strong enough, so I manoeuvred the blunt end of a metal nail-file between the screen and case, while pleading with all the gods I don't believe in that I wouldn't scratch the glass, and lifted it enough to get fingernails in and get it off. I did nothing to the FP2 aside from blowing round the microphone in case it had (how?) got dirty. Put the cover back on, and behold, it's working. I'm quite sure it was fitted correctly before - tight all round - so no idea what I've done to make it work. Good luck all!

Alison Tomlin - Reply

Ich habe keine 10 Minuten benötigt. Die längste Zeit habe ich meinen Schraubendreher gesucht. Eine Pinzette als Hilfsmittel für die 4 Schrauben ist auch noch hilfreich.

Viele Grüsse

Joachim

Joachim - Reply

Super easy fix. I only had a hard time removing the display. But that also worked out. Thank you! Also for the quick delivery!

dorotheebrinkmann - Reply

Ok, had the same problem. Mic only worked when pressing together backside and display ... quite bad quality.

Erik Hansen - Reply

Super tuto. Je l'ai fait en 10 mn. Merci :-)

Laure Barrière - Reply

Thank you so much for this tutorial! I am so pleased I managed my first phone repair ever. Thanks for the clear guidelines.

Karin - Reply

The display removal is a bit tricky, but otherwise it's very smooth and easy!

Jaco Emanuele Bonaguro - Reply

Thanks for our Fairphones!

Jaco Emanuele Bonaguro - Reply

After falling down from the top the mast (15 metres high !) on the hard deck of a yacht, my Fairphone2 is still working !! What other phone would have survived to such a crash ? But since there, the microphone is sometimes not operating at all... Does anyone can help me to diagnose the disease ? Thanks

Michel

Michel Treguier - Reply

pioce of cake! THX 2 ifixit and fairphone

karl_heinz_valby - Reply

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