Introduction

MX432 -

This is to help you locate where the INK ABSORPTION PADS are specifically for the MX432 if you're having a tough time finding them.. THROUGH PICTURES. . AND THEN - after you replace/clean the ink pads a detailed explanation via the ATTACHED PDF on how to reset the "Contact Service Provider" ( aka the "Counter Absorber ) warning ...

REGARDING THE ATTACHED PDF AT THE BOTTOM OF THIS PAGE :

The MX432's printer warning will continue even after ink well/pads are cleaned unless you trigger the printer's command center to "reset".

As you've perhaps discovered from a lot of googling -- resetting the MX432's "Contact Service Provider" doesn't follow the rules outlined by most all online. None of them worked for me on the MX432. I had to combine a couple of people's suggestions in order to get rid of this warning message ( // and yellow light // and beeping every single time I turned-on the printer EVEN AFTER I cleaned the ink well) for the MX432, again as noted post-ink well cleaning.

So after cleaning Ink Pads - reference PDF at the bottom of this page for RESETTING MX432's "CONTACT SERVICE PROVIDER" (aka Counter Absorber) warning message.

OPEN PRINTER as if you're going to change the ink cartridges, and leave open. OPEN PRINTER as if you're going to change the ink cartridges, and leave open. OPEN PRINTER as if you're going to change the ink cartridges, and leave open.
  • OPEN PRINTER as if you're going to change the ink cartridges, and leave open.

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THEN UNSCREW THE 2 VERTICAL SCREWS on the right side -- AND THEN the 2 vertical screws at the exact opposite side (THE BACK) of that same panel which encloses the right side of the printer.  There are no other screws than those 4. THEN UNSCREW THE 2 VERTICAL SCREWS on the right side -- AND THEN the 2 vertical screws at the exact opposite side (THE BACK) of that same panel which encloses the right side of the printer.  There are no other screws than those 4.
  • THEN UNSCREW THE 2 VERTICAL SCREWS on the right side -- AND THEN the 2 vertical screws at the exact opposite side (THE BACK) of that same panel which encloses the right side of the printer. There are no other screws than those 4.

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PULL / JIGGLE RIGHT PANEL OFF !   It's going to take a good, gentle, hard pulling-without-breaking jiggle to get it off.
  • PULL / JIGGLE RIGHT PANEL OFF ! It's going to take a good, gentle, hard pulling-without-breaking jiggle to get it off.

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Black Friday
Broken doesn't stand a chance.
GOOGLE 2C HOW OTHER PEOPLE CLEANED.  I personally could not find anyone selling new pads.. some cleaned in sink.. The reason my printer here is so messy inside ---  if you look closely you'll see that tube which leads to the ink pads was somehow disconnected.  It's that white tube just sticking straight-out to the right toward the middle of both pictures.
  • GOOGLE 2C HOW OTHER PEOPLE CLEANED. I personally could not find anyone selling new pads.. some cleaned in sink..

  • The reason my printer here is so messy inside --- if you look closely you'll see that tube which leads to the ink pads was somehow disconnected. It's that white tube just sticking straight-out to the right toward the middle of both pictures.

  • I'm guessing it must have popped-off during shipment when I bought the printer 2 years ago. So while the ink's all over the place in one big, oily mountain --- you'll see that MY INK PADS ARE PERFECTLY CLEAN ( !?!!! )

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Here's what it should look like, cleaned.  NOTE THAT THE TUBE TO THE PADS IS STILL DISCONNECTED.  I left it there so you can see what that looks like.
  • Here's what it should look like, cleaned. NOTE THAT THE TUBE TO THE PADS IS STILL DISCONNECTED. I left it there so you can see what that looks like.

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Connecting the ink TUBE to the newly cleaned/replaced ink pads.
  • Connecting the ink TUBE to the newly cleaned/replaced ink pads.

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AND IF YOU WANT TO BE CRAZY LIKE ME : and save your ink pad even longer ... I got a small plastic bag (came in hair coloring - held the gloves) --- filled it with cotton (that came in my vitamin bottles) --- and stuck the TUBE inside --- placing tape at top to seal. IN THE LAST PIX you'll be able to see the little NUB / CONNECTOR TO THE INK PAD --- it's sitting there unconnected, because my tube is enclosed in the self-made bag.  (yes i did not use gloves .. bad lainey) IF YOU LEAVE THE TUBE FREE AND UNCONNECTED  --  W/O EVEN A BAG TO CATCH THE INK  --  YOU'RE GOING TO HAVE A NASTY INK MOUNTAIN LIKE MY FIRST PIX THERE inside your printer
  • AND IF YOU WANT TO BE CRAZY LIKE ME : and save your ink pad even longer ... I got a small plastic bag (came in hair coloring - held the gloves) --- filled it with cotton (that came in my vitamin bottles) --- and stuck the TUBE inside --- placing tape at top to seal.

  • IN THE LAST PIX you'll be able to see the little NUB / CONNECTOR TO THE INK PAD --- it's sitting there unconnected, because my tube is enclosed in the self-made bag. (yes i did not use gloves .. bad lainey)

  • IF YOU LEAVE THE TUBE FREE AND UNCONNECTED -- W/O EVEN A BAG TO CATCH THE INK -- YOU'RE GOING TO HAVE A NASTY INK MOUNTAIN LIKE MY FIRST PIX THERE inside your printer

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Conclusion

After cleaning -- please see the attached PDF document at the bottom of this article for RESETTING THE CONTACT SERVICE PROVIDER warning message. START AT #3 ON PAGE 2 OF PDF DOCUMENT--- IF YOU WANT TO SKIP ALL EXPLANATORY. Hope this is all of great use to you!!! It was to me --- got my printer to stop beeping at me --- YIPEEEE !!

Attached Documents

Elaine Capogeannis

Member since: 10/22/2017

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