Introduction

This guide shows how to remove the paper eject frame assembly Constant paper jams might be caused by a faulty paper eject frame assembly. This process requires the knowledge of how to use basic tools.

Turn off the printer.
  • Turn off the printer.

  • Disconnect all data connections coming into the printer such as USB, networkd cables, firewire, etc. as well as removing the power cord.

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Locate the IEEE cover in  the back. Gently slide cover to the right to unlatch then pull to remove it.
  • Locate the IEEE cover in the back.

  • Gently slide cover to the right to unlatch then pull to remove it.

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Using a #2 Phillips screwdriver, remove the four 10mm screws shown. Remove the 6mm screw that holds the rear housing in place.
  • Using a #2 Phillips screwdriver, remove the four 10mm screws shown.

  • Remove the 6mm screw that holds the rear housing in place.

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Remove the rear housing by pulling it backwards. Remove the rear housing by pulling it backwards.
  • Remove the rear housing by pulling it backwards.

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Insert the flathead screwdriver or plastic pry tool into the cutouts of the lower housing. Release the two tabs of the side housing by lifting the tool in an upward motion Remove the side housing by pulling it outwards.
  • Insert the flathead screwdriver or plastic pry tool into the cutouts of the lower housing.

  • Release the two tabs of the side housing by lifting the tool in an upward motion

  • Remove the side housing by pulling it outwards.

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Both side housings are attached by the same type of mechanism. Using the same method, remove the other side housing.
  • Both side housings are attached by the same type of mechanism.

  • Using the same method, remove the other side housing.

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Lift the paper support. Open the printer cover and front cover. Open the printer cover and front cover.
  • Lift the paper support.

  • Open the printer cover and front cover.

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Remove the four 10 mm Phillips #2 screws from the sides of the printer. Remove the three 6mm Phillips #2 screws. Remove the three 6mm Phillips #2 screws.
  • Remove the four 10 mm Phillips #2 screws from the sides of the printer.

  • Remove the three 6mm Phillips #2 screws.

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Detach the tabs from the pins on each side by pulling it outwards. Detach the tabs from the pins on each side by pulling it outwards.
  • Detach the tabs from the pins on each side by pulling it outwards.

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Remove the two 10 mm Phillips #2 screws on the front of the printer. Remove the two 10 mm Phillips #2 screws on the front of the printer.
  • Remove the two 10 mm Phillips #2 screws on the front of the printer.

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Disconnect the cable on the side by carefully pulling it outwards. You may need to gently rock the cable up and down while pulling. You may need to gently rock the cable up and down while pulling.
  • Disconnect the cable on the side by carefully pulling it outwards.

  • You may need to gently rock the cable up and down while pulling.

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Remove the upper housing by lifting it upwards. It's easier to lift  the housing by gripping it from the bottom.
  • Remove the upper housing by lifting it upwards.

  • It's easier to lift the housing by gripping it from the bottom.

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Hold the ink tube and draw out the waste ink tube by pulling on both tubes in opposite directions. Hold the ink tube and draw out the waste ink tube by pulling on both tubes in opposite directions.
  • Hold the ink tube and draw out the waste ink tube by pulling on both tubes in opposite directions.

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Remove the acetate tape that secure the connector cable. Remove the acetate tape that secure the connector cable.
  • Remove the acetate tape that secure the connector cable.

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There are six screws that secure the printer mechanism. Using the #2 Phillips screwdriver, remove the three 10mm screws shown. Using the #2 Phillips screwdriver, remove the three 10mm screws shown.
  • There are six screws that secure the printer mechanism.

  • Using the #2 Phillips screwdriver, remove the three 10mm screws shown.

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Using the #2 Phillips screwdriver, remove the last three 10mm screws securing the printer mechanism. Using the #2 Phillips screwdriver, remove the last three 10mm screws securing the printer mechanism. Using the #2 Phillips screwdriver, remove the last three 10mm screws securing the printer mechanism.
  • Using the #2 Phillips screwdriver, remove the last three 10mm screws securing the printer mechanism.

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Remove printer mechanism from lower housing by holding the handles and lifting it upwards. Remove printer mechanism from lower housing by holding the handles and lifting it upwards.
  • Remove printer mechanism from lower housing by holding the handles and lifting it upwards.

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Remove the CD-R unit housing by releasing the two attaching points to the tray base. Pull it outwards diagonally one side at a time. Pull it outwards diagonally one side at a time.
  • Remove the CD-R unit housing by releasing the two attaching points to the tray base.

  • Pull it outwards diagonally one side at a time.

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Remove the left frame support plate by removing the two 6mm screws that secure it. Pull it out by hand to free it. Pull it out by hand to free it.
  • Remove the left frame support plate by removing the two 6mm screws that secure it.

  • Pull it out by hand to free it.

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Using the #2 Phillips screwdriver, remove the four 6mm screws. Remove the two 8mm screws.
  • Using the #2 Phillips screwdriver, remove the four 6mm screws.

  • Remove the two 8mm screws.

  • The screws are located on the lower sections of the printer.

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Two guide pins secure the paper EJ assy in place. Remove the two guide pins on the CD/DVD tray base by pulling each pin outward. Remove the two guide pins on the CD/DVD tray base by pulling each pin outward.
  • Two guide pins secure the paper EJ assy in place.

  • Remove the two guide pins on the CD/DVD tray base by pulling each pin outward.

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Remove the paper EJ frame assy by pulling the it towards you. Remove the paper EJ frame assy by pulling the it towards you.
  • Remove the paper EJ frame assy by pulling the it towards you.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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Larry Huang

Member since: 10/12/2011

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Cal Poly, Team 17-11, Regan Fall 2011 Member of Cal Poly, Team 17-11, Regan Fall 2011

CPSU-REGAN-F11S17G11

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