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Dell XPS 15 9560 Motherboard Replacement

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Time Required: 40 minutes - 1 hour
Difficulty: Moderate
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Dell XPS 15 9560 Motherboard Replacement

Introduction

Go to step 1 ↓

If your Dell XPS 15 9560 boots up with the BIOS menu, produces a beeping pattern upon failure to boot, or has been experiencing hardware and software malfunctioning with all other fixes ruled out, there may be an irreparable issue with the motherboard and it will need to be replaced.

The motherboard is the central hub of the laptop. It distributes power throughout the laptop and allows the laptop’s hardware components to communicate with the processor.

Damage to a laptop’s body or damage by liquids leaking into a laptop can lead to a damaged motherboard. A motherboard may also fail over time as it ages. This is the worst case scenario for many laptops as a damage motherboard means the entire computer is no longer operable.

Before beginning, backup all important files to an external hard drive or a USB. Additionally, make sure the laptop is off and the laptop is disconnected from any power source.

What you need

Tools

    1. Dell XPS 15 9560 Motherboard Replacement, Back Panel: step 1, image 1 of 1
      • Before beginning, unplug the charger and any peripheries. If possible, discharge your battery below 25%.

      • Shut the laptop down.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 2, image 1 of 1
      • Remove the ten 4.0 mm screws from the back panel of the laptop using a T5 Torx screwdriver.

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    3. Dell XPS 15 9560 Motherboard Replacement: step 3, image 1 of 1
      • Remove the two 5 mm screws underneath the XPS badge door using a Phillips screwdriver

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    4. Dell XPS 15 9560 Motherboard Replacement: step 4, image 1 of 1
      • Use a scribe to remove the bottom base cover from the backplate.

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    1. Dell XPS 15 9560 Motherboard Replacement, Battery: step 5, image 1 of 1
      • Use a Phillips screwdriver to remove the remaining 4 mm screws that secure the battery.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 6, image 1 of 1
      • Use your fingernails to gently "walk" the battery connector directly out of its socket.

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    3. Dell XPS 15 9560 Motherboard Replacement: step 7, image 1 of 1
      • Remove the battery.

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    1. Dell XPS 15 9560 Motherboard Replacement, Hard Drive: step 8, image 1 of 1
      • Using a Phillips #0 screwdriver, remove four 4.0 mm screws of the hard drive bracket.

      • Unplug the hard drive cable.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 9, image 1 of 1
      • Remove the hard drive bracket. Then, unplug and remove the hard drive.

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    1. Dell XPS 15 9560 Motherboard Replacement, Solid State Drive (SSD): step 10, image 1 of 1
      • Using a Phillips #2 screwdriver, remove a single 3.0 mm screw from the SSD bracket.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 11, image 1 of 1
      • Using the same Phillips #2 screwdriver, unscrew and remove one 2.0 mm wafer screw from the SSD bracket.

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    3. Dell XPS 15 9560 Motherboard Replacement: step 12, image 1 of 1
      • Pull out and separate the SSD bracket and SSD, replacing the old SSD with a new one.

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    1. Dell XPS 15 9560 Motherboard Replacement, Wireless Card: step 13, image 1 of 1
      • Using the Phillips #2 screwdriver, remove the single 4.0 mm screw securing the wireless card base to the motherboard.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 14, image 1 of 1
      • Disconnect the wireless card cables from the wireless card.

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    3. Dell XPS 15 9560 Motherboard Replacement: step 15, image 1 of 1
      • Slide the wireless card out of its slot.

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    1. Dell XPS 15 9560 Motherboard Replacement, Fans: step 16, image 1 of 1
      • Using a T5 Torx screwdriver, remove two 4.0 mm screws.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 17, image 1 of 1
      • Unplug the fan cable.

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    3. Dell XPS 15 9560 Motherboard Replacement: step 18, image 1 of 1
      • Carefully remove the left-side fan.

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    4. Dell XPS 15 9560 Motherboard Replacement: step 19, image 1 of 1
      • Using a T5 Torx screwdriver, remove two 4.0 mm screws.

      • Unplug the fan cable.

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    5. Dell XPS 15 9560 Motherboard Replacement: step 20, image 1 of 1
      • Remove the right-side fan.

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    1. Dell XPS 15 9560 Motherboard Replacement, RAM: step 21, image 1 of 2 Dell XPS 15 9560 Motherboard Replacement, RAM: step 21, image 2 of 2
      • Pull the metal clips surrounding the RAM stick outward.

      • The RAM will pop out.

      • Remove the RAM stick from the device.

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    1. Dell XPS 15 9560 Motherboard Replacement, Motherboard: step 22, image 1 of 1
      • Using a screwdriver, unscrew one 5.0 mm Torx T5 bracket screw.

      • Remove the bracket and unplug and loosen the LCD cable.

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    2. Dell XPS 15 9560 Motherboard Replacement: step 23, image 1 of 1
      • Using a T5 Torx screwdriver, remove ten 4.0 mm screws securing the motherboard to the device.

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    3. Dell XPS 15 9560 Motherboard Replacement: step 24, image 1 of 1
      • From right to left, unplug the bottom motherboard cables, DC jack cable, speaker cable.

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    4. Dell XPS 15 9560 Motherboard Replacement: step 25, image 1 of 1
      • Remove the motherboard.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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