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Introduction

If your device is experiencing issues with its short-term memory, the RAM may need replacement. This guide illustrates how to remove the RAM (Random Access Memory) from the motherboard of a Dell XPS 15 9510 laptop. Correctly pulling the RAM out of the motherboard results in a faint clicking sound.

Before using this guide, make sure to review the troubleshooting page to ensure that the RAM is the actual problem.

If you need more RAM than the original laptop has, you can upgrade to one that has better speeds and storage. This device supports the following: 8 GB DDR4 at 3200 MHz (2 x 4 GB), dual channel 16 GB DDR4 at 3200 MHz (2 x 8 GB), dual channel 32 GB DDR4 at 3200 MHz (2 x 16 GB), dual channel 64 GB DDR4 at 3200 MHz (2 x 32 GB).

Make sure to power off your laptop completely and disconnect from any external power source before to beginning the process.

What you need

Step 1 Lower Case

Dell XPS 15 9510 RAM Replacement, Lower Case: step 1, image 1 of 1

Make sure the laptop is powered off and unplug all cables before beginning any repair.
Remove eight 3 mm screws from the underside of the case using a T5 Torx screwdriver.

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Step 2

The metal case of the XPS 15 9510 is extremely sharp, so be careful not to run your fingers along the edge when disassembling the laptop.
Wedge the case apart with a nylon spudger.
If the plastic one isn't possible to insert, use the metal spudger to carefully create a small gap first.
Slide spudger along each side of the laptop

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Step 3

The metal case of the XPS 15 9510 is extremely sharp, so be careful not to run your fingers along the edge when disassembling the laptop.
Lift the back panel of the laptop off and set it aside.