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Introduction

Keys can break off or stop working. This guide will show users how to replace the keyboard.

  1. Dell Latitude E6420 Keyboard Replacement, Battery: step 1, image 1 of 2 Dell Latitude E6420 Keyboard Replacement, Battery: step 1, image 2 of 2
    • Push the tabs on the left and right of the battery out towards the edge of the case.

  2. Dell Latitude E6420 Keyboard Replacement: step 2, image 1 of 1
    • While still pushing in the tabs, using your pinky finger, lift the battery out of the laptop.

  3. Dell Latitude E6420 Keyboard Replacement, CD/DVD Drive: step 3, image 1 of 2 Dell Latitude E6420 Keyboard Replacement, CD/DVD Drive: step 3, image 2 of 2
    • Push the button in on the CD/DVD drive to eject the drive.

  4. Dell Latitude E6420 Keyboard Replacement: step 4, image 1 of 2 Dell Latitude E6420 Keyboard Replacement: step 4, image 2 of 2
    • Slide the drive out of the laptop.

    • When removing the drive, keep it flat to prevent damage to anything inside the laptop.

  5. Dell Latitude E6420 Keyboard Replacement, Backplate: step 5, image 1 of 2 Dell Latitude E6420 Keyboard Replacement, Backplate: step 5, image 2 of 2
    • Using the screwdriver, remove seven 4mm Phillips #1 screws from the bottom of the laptop.

    • Using the screwdriver, remove two 9mm Phillips #00 screws from the bottom of the laptop.

  6. Dell Latitude E6420 Keyboard Replacement: step 6, image 1 of 2 Dell Latitude E6420 Keyboard Replacement: step 6, image 2 of 2
    • Gently lift the back plate off of the laptop making sure all of the tabs on the inside perimeter of the back plate are unhooked before lifting.

    • Be careful when removing the backplate. Lifting the backplate while the tabs are still hooked in will result in broken tabs.

  7. Dell Latitude E6420 Keyboard Replacement, Keyboard: step 7, image 1 of 3 Dell Latitude E6420 Keyboard Replacement, Keyboard: step 7, image 2 of 3 Dell Latitude E6420 Keyboard Replacement, Keyboard: step 7, image 3 of 3
    • Use the plastic opening tool to remove the bezel from around the keyboard.

  8. Dell Latitude E6420 Keyboard Replacement: step 8, image 1 of 2 Dell Latitude E6420 Keyboard Replacement: step 8, image 2 of 2
    • Using the screwdriver, remove four 3mm Phillips #0 screws from the keyboard.

  9. Dell Latitude E6420 Keyboard Replacement: step 9, image 1 of 2 Dell Latitude E6420 Keyboard Replacement: step 9, image 2 of 2
    • Lift the keyboard and use the spudger to disconnect the keyboard cable.

    • Gently lift the keyboard to prevent damage to the cable.

  10. Dell Latitude E6420 Keyboard Replacement: step 10, image 1 of 1
    • Lift the keyboard out of the laptop.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Madysen Eames

Member since: 02/27/2018

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